Perfect Phrases for Documenting Employee Performan

newbookdeals
(9219)
Seller's other items
Contact seller
US $12.79
ApproximatelyS$ 16.48
Condition:
Brand New
10 available
Breathe easy. Returns accepted.
Shipping:
Free DGM SmartMail Ground.
Located in: Avenel, New Jersey, United States
Delivery:
Estimated between Fri, 17 Oct and Thu, 23 Oct
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)

Shop with confidence

Top Rated Plus
Trusted seller, fast shipping, and easy returns. Learn more- Top Rated Plus - opens in a new window or tab
Seller assumes all responsibility for this listing.
eBay item number:388445496667
Last updated on Jul 17, 2025 04:23:23 SGTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
ISBN
9780071454070
Category

About this product

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-10
0071454071
ISBN-13
9780071454070
eBay Product ID (ePID)
45014540

Product Key Features

Book Title
Perfect Phrases for Documenting Employee Performance Problems
Number of Pages
144 Pages
Language
English
Publication Year
2005
Topic
Training, Human Resources & Personnel Management, Motivational, General
Genre
Business & Economics
Author
Anne Bruce
Format
Trade Paperback

Dimensions

Item Height
0.3 in
Item Weight
4.7 Oz
Item Length
8 in
Item Width
5.1 in

Additional Product Features

Intended Audience
Trade
LCCN
2005-620732
Dewey Edition
22
Dewey Decimal
658.3125014
Synopsis
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals., Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication., Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including: Communication Skills Punctuality Decision Making Empowerment and Delegation Technical Skill Development People Skills and Relationship-building Coaching Others Customer Care Attitude Handling Personal Problems Creativity and Innovation Meeting Deadlines Leadership Skills Negotiation Skills Appearance Self-esteem and Confidence Efficient Use of Time Problem Solving and Conflict Resolution Teamwork Emotional Intelligence Overall Productivity Loyalty Resistance to Change Project Management Safety Goal Setting Motivation and Morale Building Common Sense and Good Judgment Personal Growth and Development Professional Growth and Intentional Learning
LC Classification Number
HF5549.5.P35

Item description from the seller

About this seller

newbookdeals

98.4% positive feedback•35K items sold

Joined Sep 2021
Usually responds within 24 hours
Visit storeContact

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.8

Seller feedback (10,373)

All ratings
Positive
Neutral
Negative
See all feedback