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Winning Behavior : What the Smartest, Most Successful Companies Do Differentl...
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Located in: Castle Donington, United Kingdom
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Estimated between Tue, 16 Jul and Thu, 1 Aug to 43230
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Seller information
- 94.4% positive feedback
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eBay item number:386902074847
Item specifics
- Condition
- Book Title
- Winning Behavior : What the Smartest, Most Successful Companies D
- ISBN
- 9780814413678
- Publication Year
- 2018
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Winning Behavior: What the Smartest, Most Successful Companies Do Differently
- Item Height
- 182mm
- Publisher
- HarperCollins Focus
- Item Width
- 119mm
- Subject
- Economics, Government, Management, Advertising, Marketing, Business
- Item Weight
- 294g
- Number of Pages
- 368 Pages
About this product
Product Information
In an age where even the best products are quickly imitated, businesses must constantly find new ways to outpace competitors. Successful companies differentiate themselves not just with superior products, but also by how they behave toward their customers at every touchpoint: service, product development, marketing, branding, bids and proposals, presentations, negotiations, and more. Behavioral Differentiation is emerging as the final frontier in competitive strategy, and Winning Behavior shows how leading companies use it to exceed expectations and outperform competitors. This eye-opening book offers case histories and examples from companies like GE, Volvo, EMC, Ritz-Carlton, Wal-Mart, and Harley-Davidson, plus interviews with executives like George Zimmer (Men's Wearhouse), Colleen Barrett (Southwest Airlines), and Gerry Roche (Heidrick & Struggles). In today's ultracompetitive business landscape, product quality and competitive pricing are prerequisites for staying afloat. Winning Behavior reveals the secrets the best companies use -- and any business can use -- to stay at the pinnacle of success in their industry.
Product Identifiers
Publisher
HarperCollins Focus
ISBN-13
9780814413678
eBay Product ID (ePID)
176938800
Product Key Features
Publication Name
Winning Behavior: What the Smartest, Most Successful Companies Do Differently
Format
Paperback
Language
English
Subject
Economics, Government, Management, Advertising, Marketing, Business
Publication Year
2018
Type
Textbook
Number of Pages
368 Pages
Dimensions
Item Height
182mm
Item Width
119mm
Item Weight
294g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 307932304
Seller assumes all responsibility for this listing.
eBay item number:386902074847
Postage and handling
Item location:
Castle Donington, United Kingdom
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| Postage and handling | Each additional item | To | Service | Delivery*See Delivery notes |
|---|---|---|---|---|
| GBP 15.99 (approx S$ 27.36) | GBP 15.99 (approx S$ 27.36) | United States | Standard Postage (Standard Int'l Postage) |
| Handling time |
|---|
| Will usually post within 10 business days of receiving cleared payment. |
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Sales Tax for an item #386902074847
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Return policy
| After receiving the item, contact seller within |
|---|
| 30 days after the buyer receives it |
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Seller feedback (82,233)
c***h (1673)- Feedback left by buyer.
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Excellent, thanks! 👍
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Arrived today. Great Seller!
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Brilliant book prompt delivery many thanks 🙏