The seller is away until Jun 15, 2024. Add this item to your watchlist to keep track of it.

Picture 1 of 1

Have one to sell?

Sell it yourself

Delivering Knock Your Socks Off Service- 0814477771, paperback, Kristin Anderson

Condition:

Good

Quantity:

2 available / 1 sold

Price:

US $4.24

ApproximatelyS$ 5.72

Postage:

Free Standard Shipping. See detailsfor shipping

Located in: Houston, Texas, United States

Delivery:

Estimated between Fri, 21 Jun and Thu, 27 Jun to 43230

Returns:

30 days return. Buyer pays for return shipping. See details- for more information about returns

Coverage:

Read item description or contact seller for details. See all detailsSee all details on coverage

(Not eligible for eBay purchase protection programmes)

Shop with confidence

eBay Premium Service

Trusted seller, fast shipping, and easy returns.

Learn more- Top Rated Plus - opens in a new window or tab

Seller information

your_online_bookstore (722220)
99.1% positive feedback

Registered as a Business Seller

Report this item - opens in new window or tab

Seller assumes all responsibility for this listing.

eBay item number:385883130866

Last updated on May 28, 2024 03:52:40 SGTView all revisionsView all revisions

Item specifics

Condition: Good: A book that has been read but is in good condition. Very minimal damage to the cover including ... Good: A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab

ISBN: 0814477771

Publication Year: 1991

Format: Trade Paperback

Language: English

Book Title: Delivering Knock Your Socks Off Service

Author: Kristin Anderson, Ron Zemke, Les Bell

Original Language: English

Publisher: Amacom

Genre: Business & Economics

Topic: Customer Relations

Item Weight: 8 Oz

Number of Pages: 130 Pages

About this product

Product Information

The best-selling front-line customer service book ever published is now better than ever! More than a decade after Delivering Knock Your Socks Off Service first showed how to provide blue-ribbon customer service, it's time to take your service strategy to the next level by applying the winning Knock Your Socks Off formula to the new demands of 21st-century business.

Product Identifiers

Publisher

Amacom

ISBN-10

0814477771

ISBN-13

9780814477779

eBay Product ID (ePID)

365441

Product Key Features

Book Title

Delivering Knock Your Socks Off Service

Author

Kristin Anderson, Ron Zemke, Les Bell

Original Language

English

Format

Trade Paperback

Language

English

Topic

Customer Relations

Publication Year

1991

Genre

Business & Economics

Number of Pages

130 Pages

Dimensions

Item Weight

8 Oz

Additional Product Features

Dewey Decimal

658.812

Dewey Edition

Item description from the seller

Seller assumes all responsibility for this listing.

eBay item number:385883130866

Last updated on May 28, 2024 03:52:40 SGTView all revisionsView all revisions

Postage and handling

Item location:

Houston, Texas, United States

Post to:

Afghanistan, Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, Cayman Islands, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Fiji, Finland, France, Georgia, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Maldives, Malta, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Romania, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Tonga, Trinidad and Tobago, Turkey, Turkmenistan, Turks and Caicos Islands, United Arab Emirates, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Yemen

Excludes:

Africa, Barbados, Canada, French Guiana, French Polynesia, Germany, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, United Kingdom, Venezuela

Quantity:

Change country:

Postal Code:

Postage and handling	Each additional item	To	Service	Delivery*See Delivery notes
Free postage	Free	United States	Standard Shipping	Estimated between Fri, 21 Jun and Thu, 27 Jun to 43230
US $1.92 (approx S$ 2.59)	US $1.92 (approx S$ 2.59)	United States	Expedited Shipping	Estimated between Fri, 21 Jun and Thu, 27 Jun to 43230

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually post within 2 business days of receiving cleared payment.

Taxes

Seller charges sales tax in