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Delivering Knock Your Socks off Service by Kristin Anderson; Ron Zemke; Les Bell

Condition:
Brand New
Price:
US $8.49
ApproximatelyS$ 11.45
Postage:
Free Standard Shipping. See detailsfor shipping
Located in: Solon, Ohio, United States
Delivery:
Estimated between Sat, 1 Jun and Tue, 4 Jun to 43230
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Returns:
30 days return. Buyer pays for return shipping. See details- for more information about returns
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Seller information

Seller assumes all responsibility for this listing.
eBay item number:383696511320
Last updated on Jul 29, 2023 02:29:30 SGTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Binding
Paperback
Weight
0.5 lbs
Product Group
Book
IsTextBook
Yes
ISBN
9780814477779
EAN
9780814477779
Publication Year
1991
Format
Trade Paperback
Language
English
Book Title
Delivering Knock Your Socks Off Service
Author
Kristin Anderson, Ron Zemke, Les Bell
Original Language
English
Publisher
Amacom
Genre
Business & Economics
Topic
Customer Relations
Item Weight
8 Oz
Number of Pages
130 Pages

About this product

Product Information

The best-selling front-line customer service book ever published is now better than ever! More than a decade after Delivering Knock Your Socks Off Service first showed how to provide blue-ribbon customer service, it's time to take your service strategy to the next level by applying the winning Knock Your Socks Off formula to the new demands of 21st-century business.

Product Identifiers

Publisher
Amacom
ISBN-10
0814477771
ISBN-13
9780814477779
eBay Product ID (ePID)
365441

Product Key Features

Book Title
Delivering Knock Your Socks Off Service
Author
Kristin Anderson, Ron Zemke, Les Bell
Original Language
English
Format
Trade Paperback
Language
English
Topic
Customer Relations
Publication Year
1991
Genre
Business & Economics
Number of Pages
130 Pages

Dimensions

Item Weight
8 Oz

Additional Product Features

Dewey Decimal
658.812
Dewey Edition
21

Item description from the seller

Frank's Woodcrafts Books and Things

Frank's Woodcrafts Books and Things

100% positive feedback
19K items sold

Detailed Seller Ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (14,859)

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Thanks so much for a great transaction! Very pleased!
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Beautiful