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Minton - Thanks for Coming in Today Creating a Culture Where Employee - M555z
Condition:
5 available
Postage:
GBP 14.18 (approx S$ 24.34) Expedited Postage to United States via eBay's Global Shipping Program. See detailsfor shipping
Located in: GB, United Kingdom
Import charges:
Free amount confirmed at checkout
Delivery:
Estimated between Thu, 11 Jul and Mon, 22 Jul to 43230
Includes international tracking
Returns:
Coverage:
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Seller information
- 98.8% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:375397446269
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Fiction/Non-Fiction
- Non-Fiction
- Genre/Subject
- BUSINESS ECONOMICS / Workplace Culture
- Brand
- NA
- Weight
- 0.34
- Style
- NA
- Title
- Thanks for Coming in Today Creating a Culture Where Employees Th
- Release Title
- Thanks for Coming in Today Creating a Culture Where Employees Th
- Record Grading
- New
- Sleeve Grading
- New
- Platform
- NA
- Size
- NA
- Film/TV Title
- Thanks for Coming in Today Creating a Culture Where Employees T
- Colour
- NA
- Material
- NA
- Department
- NA
- Binding Type
- Hardcover
- Item Length
- 215.9
- Main Stone
- NA
- Connectivity
- NA
- Model
- NA
- ISBN
- 9781544512082
- Publication Year
- 2018
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Publication Name
- Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive
- Item Height
- 216mm
- Publisher
- Lioncrest Publishing
- Item Width
- 140mm
- Subject
- Marketing
- Item Weight
- 336g
- Number of Pages
- 156 Pages
About this product
Product Information
By providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron's experience memorable. With this book, you'll find immediate, low-cost solutions to transform your workplace culture into a customer-centric enterprise. Your employees and customers will be pleased--and so will you.
Product Identifiers
Publisher
Lioncrest Publishing
ISBN-13
9781544512082
eBay Product ID (ePID)
17046541617
Product Key Features
Publication Name
Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive
Format
Hardcover
Language
English
Subject
Marketing
Publication Year
2018
Type
Textbook
Number of Pages
156 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
336g
Additional Product Features
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 343612519
Seller assumes all responsibility for this listing.
eBay item number:375397446269
Postage and handling
Item location:
GB, United Kingdom
Post to:
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Excludes:
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Postage and handling | Import charges | To | Service | Delivery*See Delivery notes |
---|---|---|---|---|
GBP 14.18 (approx S$ 24.34) | See import charges at checkout | United States | Expedited Postage (International Priority Shipping) | Estimated between Thu, 11 Jul and Mon, 22 Jul to 43230 |
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Will usually post within 5 business days of receiving cleared payment. |
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Sales Tax for an item #375397446269
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Return policy
After receiving the item, contact seller within |
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30 days after the buyer receives it |
The buyer is responsible for return postage costs.
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Seller feedback (74,964)
j***g (600)- Feedback left by buyer.
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arrived in good condition.havent tried it yet.
o***h (427)- Feedback left by buyer.
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Excellent service, quick delivery
m***b (35)- Feedback left by buyer.
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As expected