Raving Fans: A Revolutionary Approach to Customer Service - Blanchard, Ken
GBP 3.49GBP 3.49
Sep 30, 14:55Sep 30, 14:55
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Raving Fans: A Revolutionary Approach to Customer Service - Blanchard, Ken
GBP 3.49
ApproximatelyS$ 6.07
Condition:
Like New
A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
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Shipping:
GBP 7.00 (approx S$ 12.18) Economy Int'l Postage.
Located in: Rossendale, United Kingdom
Delivery:
Estimated between Wed, 22 Oct and Wed, 12 Nov to 94104
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:365736418312
Item specifics
- Condition
- ISBN
- 9780688123161
About this product
Product Identifiers
Publisher
HarperCollins
ISBN-10
0688123163
ISBN-13
9780688123161
eBay Product ID (ePID)
86581752
Product Key Features
Book Title
Raving Fans : a Revolutionary Approach to Customer Service
Number of Pages
160 Pages
Language
English
Topic
Customer Relations, Organizational Behavior, Management
Publication Year
1993
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
9.1 oz.
Item Length
8.2 in
Item Width
5.5 in
Additional Product Features
Intended Audience
Trade
Item description from the seller
Seller business information
VAT number: GB 901578627
Seller feedback (3,237,658)
This item (1)
All items (3,237,658)
- Proceso de votación automática de eBay- Feedback left by buyer.Past monthEl pedido se ha entregado con puntualidad y sin incidencias
- a***a (132)- Feedback left by buyer.Past monthVerified purchaseThis book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.
- i***l (11)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is my second time buying from this seller and I would definitely place another order in the future. This time I ordered three books and everything went well. The books arrived in great condition, matching the description. As always they are very carefully wrapped. The prices are great and the communication is always very kind and clear.. responses very quickly. Highly recommend this seller.Mystery: Finding True Love in a World of Broken Lovers - Sturm, Lacey (#156640225832)
- 9***h (55)- Feedback left by buyer.Past monthVerified purchaseThe item was a great price and arrived quickly. Unfortunately it was damaged, potentially in transit as the box was battered and ripped. I notified the seller and asked for an exchange. The seller replied within a day and said they did not have a replacement they could send, so instead refunded me the total cost. This was really kind and much appreciated! Wonderful customer service!
Seller feedback (3,237,658)
This item (1)
All items (3,237,658)
- Proceso de votación automática de eBay- Feedback left by buyer.Past monthEl pedido se ha entregado con puntualidad y sin incidencias
- a***a (132)- Feedback left by buyer.Past monthVerified purchaseThis book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.
- i***l (11)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is my second time buying from this seller and I would definitely place another order in the future. This time I ordered three books and everything went well. The books arrived in great condition, matching the description. As always they are very carefully wrapped. The prices are great and the communication is always very kind and clear.. responses very quickly. Highly recommend this seller.Mystery: Finding True Love in a World of Broken Lovers - Sturm, Lacey (#156640225832)
- 9***h (55)- Feedback left by buyer.Past monthVerified purchaseThe item was a great price and arrived quickly. Unfortunately it was damaged, potentially in transit as the box was battered and ripped. I notified the seller and asked for an exchange. The seller replied within a day and said they did not have a replacement they could send, so instead refunded me the total cost. This was really kind and much appreciated! Wonderful customer service!