Picture 1 of 4
Gallery
Picture 1 of 4
Have one to sell?
Time's Up! : The Subscription Business Model for Professional Firms by Paul Dunn
US $24.95
ApproximatelyS$ 32.46
or Best Offer
Condition:
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
US $5.22 (approx S$ 6.79) USPS Media MailTM.
Located in: Rockledge, Florida, United States
Delivery:
Estimated between Sat, 15 Nov and Thu, 20 Nov to 94104
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:365674402079
Item specifics
- Condition
- ISBN
- 9781119893523
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1119893526
ISBN-13
9781119893523
eBay Product ID (ePID)
2328297121
Product Key Features
Book Title
Time's Up! : the Subscription Business Model for Professional Firms
Number of Pages
400 Pages
Language
English
Publication Year
2022
Topic
Marketing / General, Accounting / Managerial, Industries / Financial Services
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.4 in
Item Weight
21.7 Oz
Item Length
9.1 in
Item Width
6.4 in
Additional Product Features
Intended Audience
Trade
LCCN
2022-039097
Dewey Edition
23
Dewey Decimal
658.4012
Table Of Content
Foreword xi Preface xv Acknowledgments xxiii About the Authors xxix The Keynote and the Workshop: How to Read This Book xxxiii I The Keynote 1 1 What Got You Here Won't Get You There Thank Goodness! 3 2 We All Have a Story-- Here's a New One for You 11 3 Time- Driven Sucks Impact- Driven Matters 27 4 How Aretha Got It Right 41 5 This Could Be the Most Important Business Question Ever 47 6 Thank Goodness-- A New Definition for ESG That Really Does Make a Difference 79 7 The Ongoing Upward Spiral--Perhaps a Different Kind of Legacy 87 II the Workshop 97 8 A Renaissance: The Subscription Economy 99 9 The Direct Primary Care Disrupters 107 10 Business Model Evolution 119 11 Purpose, Strategy, and Positioning 137 12 Marketing, Innovation, and Risk 151 13 Customer Transformations 167 14 Two Timeless Truths and Two Theories 179 15 Pricing the Relationship 189 16 Customer Segmentation and Pricing Tiers 205 17 Pricing the Portfolio 217 18 Measurements and Moral Hazards 239 19 Subscription Business Income Statement and KPIs 257 20 Knowledge Worker KPIs and the After- Action Review (AAR) 279 21 From Zero Defects to Zero Defections 297 22 Adoption Models 311 23 What's Next? 327 References 335 Index 349
Synopsis
Put values--and value--over volume with a professional services subscription model Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model -- a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships. Time's Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You'll learn how to: Create customer lifetime values that far exceed acquisition and retention costs Move customer relationships to the center of your firm Leverage the collective knowledge of your customers Elevate customers from where they are to their desired future by providing transformations, where the customer is the product. Only uncommon offerings command uncommon prices. Time's Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.
LC Classification Number
HD30.28.D85 2023
Item description from the seller
Popular categories from this store
Seller feedback (1,762)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller. Item was just as described. Packed well and sent quickly. Highly recommend.
- z***j (2130)- Feedback left by buyer.Past 6 monthsVerified purchaseA great transaction on The Cisco Kid 20 Episodes DVD. The item was exactly as described with speedy shipment, great packaging and at a great price. 100% Satisfied.The Cisco Kid - 20 Episodes (DVD, 2004, 2-Disc Set) Sealed, Very Good (#364308746672)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent item, quickly shipped, careful packaging, item as described, and purchased at a good price.
Popular categories from this store
Seller feedback (1,762)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseGreat seller. Item was just as described. Packed well and sent quickly. Highly recommend.
- z***j (2130)- Feedback left by buyer.Past 6 monthsVerified purchaseA great transaction on The Cisco Kid 20 Episodes DVD. The item was exactly as described with speedy shipment, great packaging and at a great price. 100% Satisfied.The Cisco Kid - 20 Episodes (DVD, 2004, 2-Disc Set) Sealed, Very Good (#364308746672)
- *****- Feedback left by buyer.Past 6 monthsVerified purchaseExcellent item, quickly shipped, careful packaging, item as described, and purchased at a good price.