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Understanding Decision-makin
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Located in: Jessup, Maryland, United States
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eBay item number:364848509930
Item specifics
- Condition
- Book Title
- Understanding Decision-making Processes in Airline Operations Con
- ISBN
- 9781409411482
- Subject Area
- Transportation, Body, Mind & Spirit
- Publication Name
- Understanding Decision-Making Processes in Airline Operations Control
- Publisher
- Routledge
- Item Length
- 9.5 in
- Subject
- Mindfulness & Meditation, Aviation / Commercial, Aviation / Piloting & Flight Instruction
- Publication Year
- 2016
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 0.7 in
- Item Weight
- 14.4 Oz
- Item Width
- 6.1 in
- Number of Pages
- 208 Pages
About this product
Product Information
Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.
Product Identifiers
Publisher
Routledge
ISBN-10
1409411486
ISBN-13
9781409411482
eBay Product ID (ePID)
109043646
Product Key Features
Number of Pages
208 Pages
Language
English
Publication Name
Understanding Decision-Making Processes in Airline Operations Control
Publication Year
2016
Subject
Mindfulness & Meditation, Aviation / Commercial, Aviation / Piloting & Flight Instruction
Type
Textbook
Subject Area
Transportation, Body, Mind & Spirit
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
14.4 Oz
Item Length
9.5 in
Item Width
6.1 in
Additional Product Features
LCCN
2011-016245
Dewey Edition
23
Target Audience
College Audience
Illustrated
Yes
Dewey Decimal
387.70684
Lc Classification Number
Hd8039.A427
Table of Content
Contents: Preface; Part I Background and Underlying Theory: Introduction; Decision-making; Decision-making styles; Situation awareness; Expertise. Part II Examining Decision-Making Processes of OCC Controllers: Designing the study; The international simulations; The domestic simulations; Conclusions and implications for OCCs; References; Appendices; Index.
Copyright Date
2011
Item description from the seller
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eBay item number:364848509930
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Item location:
Jessup, Maryland, United States
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