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Lean for the Public Sector: The Pursuit of Perfection in Government Services

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Item specifics

Condition
Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ...
Book Title
Lean for the Public Sector: The Pursuit of Perfection in Governme
Genre
Politics and government
ISBN
9781439840221
Subject Area
Civil Service
Publication Name
Lean for the Public Sector: the Pursuit of Perfection in Government Services
Publisher
Taylor & Francis INC International Concepts
Subject
Government, Management
Publication Year
2010
Type
Textbook
Format
Paperback
Language
English
Item Height
254mm
Author
Bert Teeuwen
Item Width
178mm
Item Weight
41g
Number of Pages
223 Pages

About this product

Product Information

Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a voter, taxpayer, and community participant. The author provides a clear explanation of methods such as 5S, kaizen, standardization techniques, and Value Stream Mapping shaped to Lean Government. His approach provides a reality-based view of value-added services and waste in the public sector. Written specifically to address the application of Lean practices in government and the public sector, this how-to workbook gives you the wherewithal to combat the 'We don't make widgets' mentality. Providing the tools to manage the entire Lean transformation process, the book helps you immediately integrate the Lean way of thinking and its tools into your improvement program.

Product Identifiers

Publisher
Taylor & Francis INC International Concepts
ISBN-13
9781439840221
eBay Product ID (ePID)
92947759

Product Key Features

Subject Area
Civil Service
Author
Bert Teeuwen
Publication Name
Lean for the Public Sector: the Pursuit of Perfection in Government Services
Format
Paperback
Language
English
Subject
Government, Management
Publication Year
2010
Type
Textbook
Number of Pages
223 Pages

Dimensions

Item Height
254mm
Item Width
178mm
Item Weight
41g

Additional Product Features

Title_Author
Bert Teeuwen
Country/Region of Manufacture
United States

Item description from the seller

Business seller information

Value Added Tax Number:
  • GB 901578627
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