Picture 1 of 1
![The Durni Dozen: How to use trust and effective relationship-building to create - Picture 1 of 1](https://i.ebayimg.com/images/g/u3cAAOSw~Dll6Pb8/s-l500.jpg)
The Durni Dozen: How to use trust and effective relationship-b uilding to create
Condition:
3 available
Postage:
Located in: Fairfield, Ohio, United States
Delivery:
Estimated between Tue, 9 Jul and Fri, 19 Jul to 43230
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Shop with confidence
Seller information
- 98.3% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:364772924239
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- ISBN-13
- 9781039168459
- Type
- NA
- Publication Name
- NA
- ISBN
- 9781039168459
- Book Title
- Durni Dozen : How to Use Trust and Effective Relationship-Building to Create Sales Success
- Publisher
- Friesenpress
- Item Length
- 9 in
- Publication Year
- 2023
- Format
- Hardcover
- Language
- English
- Item Height
- 0.4 in
- Genre
- Business & Economics
- Topic
- Business Communication / Meetings & Presentations, Customer Relations, Sales & Selling / General
- Item Weight
- 11.7 Oz
- Item Width
- 6 in
- Number of Pages
- 96 Pages
About this product
Product Information
The Durni Dozen is a comprehensive guide to effective sales strategies. Robin Durni's twelve steps toward becoming successful in sales outline a process beginning with preparation, understanding your client, and knowing the true value and purpose of your product. Durni's approach to sales is more about building a relationship with new and existing clients than just moving a product. And building relationships means building trust, learning to listen, and finding the right questions to unlock the real reasons customers use the products they do. These probing questions and the resulting dialogue are what create the opportunity for and openness to your sales pitch. Durni presents a long-game philosophy that anticipates the evolution of both the client's needs and the products available, as well as a sales relationship that will endure. Durni shares insightful stories of his 50 years in medical equipment sales to illustrate his twelve steps to advancing a sale and retaining a customer. From active listening to reading body language and finally to debriefing and following-up on initial sales meetings, the Durni Dozen offers tips on every aspect of the sales call with a focus on getting it right, being efficient, and valuing the client's time and expertise. Even if you think you know how to sell, the Durni Dozen offers a strategy and inspiration to keep learning and perfecting your craft.
Product Identifiers
Publisher
Friesenpress
ISBN-10
1039168450
ISBN-13
9781039168459
eBay Product ID (ePID)
28062645202
Product Key Features
Book Title
Durni Dozen : How to Use Trust and Effective Relationship-Building to Create Sales Success
Number of Pages
96 Pages
Language
English
Publication Year
2023
Topic
Business Communication / Meetings & Presentations, Customer Relations, Sales & Selling / General
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.4 in
Item Weight
11.7 Oz
Item Length
9 in
Item Width
6 in
Additional Product Features
Target Audience
Trade
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:364772924239
Postage and handling
Item location:
Fairfield, Ohio, United States
Post to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Sahara, Worldwide, Yemen, Zambia, Zimbabwe
Excludes:
APO/FPO, Alaska/Hawaii, Barbados, Belarus, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Panama, Papua New Guinea, Reunion, Russian Federation, US Protectorates, Ukraine, Venezuela, Western Samoa
Postage and handling | Each additional item | To | Service | Delivery*See Delivery notes |
---|---|---|---|---|
Free postage | Free | United States | Economy Shipping | Estimated between Tue, 9 Jul and Fri, 19 Jul to 43230 |
Handling time |
---|
Will usually post within 10 business days of receiving cleared payment. |
Taxes |
---|
Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales Tax for an item #364772924239
Sales Tax for an item #364772924239
Seller collects sales tax for items shipped to the following states:
State | Sales Tax Rate |
---|
Return policy
After receiving the item, contact seller within | Refund will be given as |
---|---|
30 days after the buyer receives it | Money Back |
The buyer is responsible for return postage costs.
Seller feedback (1,025,458)
m***e (1886)- Feedback left by buyer.
Past month
Verified purchase
The book arrived quickly and in wonderful condition. Thank you.
h***c (110)- Feedback left by buyer.
Past month
Verified purchase
Arrived quickly and packaged very well
s***j (1)- Feedback left by buyer.
Past month
Verified purchase
Thank you very much for arriving at my address in Indonesia with good quality diecast.