Supervision in the Hospitality Industry: Applied Human Resources
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Supervision in the Hospitality Industry: Applied Human Resources
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Located in: Las Vegas, Nevada, United States
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eBay item number:363467816204
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Artist
- Miller, Jack E.; Walker, John R.; Drummond, Karen E.
- ISBN
- 9780471657484
About this product
Product Information
This Fifth Edition provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.
Product Identifiers
Publisher
Wiley
ISBN-10
0471657484
ISBN-13
9780471657484
eBay Product ID (ePID)
46461775
Product Key Features
Number of Pages
544 Pages
Language
English
Publication Name
Supervision in the Hospitality Industry : Applied Human Resources
Publication Year
2006
Subject
Industries / Hospitality, Travel & Tourism
Features
Revised
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.2 in
Item Weight
37.6 Oz
Item Length
9.5 in
Item Width
7.8 in
Additional Product Features
Edition Number
5
Intended Audience
Scholarly & Professional
LCCN
2005-009306
Dewey Edition
22
Illustrated
Yes
Dewey Decimal
647.94/068/3
Edition Description
Revised Edition
Lc Classification Number
Tx911.3.P4m55 2007
Table of Content
Preface.Part 1: Supervision and HR Management and Leadership.Chapter 1: The Supervisor as Manager.Chapter 2: The Supervisor as Leader.Part 2: The Workplace.Chapter 3: Equal Opportunity in the Workplace.Chapter 4: Creating a Positive Work Climate.Chapter 5: Developing Performance Standards.Chapter 6: Recruiting and Selecting Applicants.Part 3: Employee Development.Chapter 7: Teamwork and Teambuilding.Chapter 8: Employee Training and Development.Chapter 9: Evaluating Performance.Chapter 10: Discipline and Employee Assistance Programs.Part 4: Supervising Human Resources.Chapter 11: Planning and Organizing.Chapter 12: Communicating Effectively.Chapter 13: Delegating.Chapter 14: Decision Making and Control.Glossary.Index.
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