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Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001 by James Persse
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eBay item number:363420387572
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Process Improvement Essentials: CMMI, Six Sigma, and ISO 9001
- Publication Date
- 2006-10-24
- Pages
- 350
- ISBN
- 9780596102173
- Publication Year
- 2006
- Type
- Textbook
- Format
- Perfect
- Language
- English
- Publication Name
- Process Improvement Essentials : Cmmi, Six Sigma, and Iso 9001
- Item Height
- 1in
- Item Length
- 9.2in
- Publisher
- O'reilly Media, Incorporated
- Item Width
- 7in
- Item Weight
- 21.9 Oz
- Number of Pages
- 350 Pages
About this product
Product Information
Persse combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization.
Product Identifiers
Publisher
O'reilly Media, Incorporated
ISBN-10
0596102178
ISBN-13
9780596102173
eBay Product ID (ePID)
54241372
Product Key Features
Publication Name
Process Improvement Essentials : Cmmi, Six Sigma, and Iso 9001
Format
Perfect
Language
English
Publication Year
2006
Type
Textbook
Number of Pages
350 Pages
Dimensions
Item Length
9.2in
Item Height
1in
Item Width
7in
Item Weight
21.9 Oz
Additional Product Features
Lc Classification Number
Qa76.76.Q35p473 2006
Table of Content
Dedication;Preface; The Audience for This Book; Safari® Enabled; How to Contact Us; Acknowledgments;Part I: Process and Process Improvement; Chapter 1: Introduction; 1.1 A Path of Quality; 1.2 The Innovation/Chaos Paradox; 1.3 Marshal Extra Forces If...; 1.4 Moving Forward; 1.5 Summary; Chapter 2: The Case for Process; 2.1 An American Success Story; 2.2 The Conscious Organization; 2.3 Some Number Stories; 2.4 Six Common Myths; 2.5 Benefits of Process; 2.6 Summary; Chapter 3: Establishing Your Process Program; 3.1 Using IDEAL; 3.2 Establishing Executive Sponsorship; 3.3 Aligning with Business Objectives; 3.4 Identifying Improvement Opportunities; 3.5 Establishing the Process Team; 3.6 Choose Your Model (or Not); 3.7 Developing Process Program Components; 3.8 Training; 3.9 Program Rollout; 3.10 Institutionalization; 3.11 Helpful Change Agent Skills; 3.12 Summary; Chapter 4: Sustaining Process Improvement; 4.1 1. Remember What You Do; 4.2 2. Weld Business Success to Program Success; 4.3 3. Participate; 4.4 4. Training; 4.5 5. Support Compliance; 4.6 6. Active Feedback Mechanisms; 4.7 7. Promote Performance Incentives; 4.8 8. Celebrate Success; 4.9 9. Public Announcements; 4.10 10. Measure, Measure; 4.11 11. Periodic Reassessment; 4.12 12. Appreciate the Journey; 4.13 Summary;Part II: Three Major Process Improvement Standards; Chapter 5: ISO 9001:2000; 5.1 A Brief History of ISO 9001:2000; 5.2 ISO 9001 Ownership; 5.3 The Structure and Design of ISO 9001:2000; 5.4 ISO 9000: Sections 1 Through 3; 5.5 Section 4. Quality Management System; 5.6 Section 5. Management Responsibility; 5.7 Section 6. Resource Management; 5.8 Section 7. Product Realization; 5.9 Section 8. Measurement, Analysis, and Improvement; 5.10 For a Deeper Look; 5.11 Summary; Chapter 6: The Capability Maturity Model Integration (for Development); 6.1 A Brief History of CMMI; 6.2 CMMI Ownership; 6.3 Technology Disciplines Covered Under CMMI; 6.4 CMMI-Dev Structure and Design; 6.5 Generic Goals of CMMI; 6.6 The Process Areas of CMMI; 6.7 Project Management Process Areas; 6.8 Engineering Process Areas; 6.9 Support Process Areas; 6.10 Process Management Process Areas; 6.11 Implementing CMMI; 6.12 For a Deeper Look; 6.13 Summary; Chapter 7: Six Sigma; 7.1 A Brief History of Six Sigma; 7.2 Six Sigma Ownership; 7.3 Six Sigma Structure and Design; 7.4 Define; 7.5 Measure; 7.6 Analyze; 7.7 Improve; 7.8 Control; 7.9 The Six Sigma Team; 7.10 For a Deeper Look; 7.11 Summary; Chapter 8: Considerations for Adoption; 8.1 ; 8.2 Summary;Colophon;
Copyright Date
2006
Target Audience
Scholarly & Professional
Topic
Programming / General, Software Development & Engineering / General, General, Quality Control
Lccn
2006-287299
Dewey Decimal
005.10685
Dewey Edition
22
Illustrated
Yes
Genre
Computers, Business & Economics
Item description from the seller
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eBay item number:363420387572
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New, binding was split at the first pages otherwise very nice.