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Itil(r) 4 Foundation Courseware - Deutsch (Paperback)
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eBay item number:335217144411
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Itil(r) 4 Foundation Courseware - Deutsch
- Title
- Itil(r) 4 Foundation Courseware - Deutsch
- EAN
- 9789401804660
- ISBN
- 9789401804660
- Genre
- Business & Finance
- Release Year
- 2019
- Release Date
- 28/06/2019
- Country/Region of Manufacture
- NL
- Publication Year
- 2019
- Type
- Textbook
- Format
- Trade Paperback
- Language
- German
- Publication Name
- Itil® 4 Foundation Courseware-Deutsch
- Item Length
- 11.7in
- Publisher
- Van Haren Publishing
- Item Width
- 8.3in
- Number of Pages
- 199 Pages
About this product
Product Information
'Neben der Publikation ITIL® 4 Foundation Courseware - Englisch (ISBN: 978 94 018 0394 6) wird empfohlen, die Publikation ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4) zu erwerben.Der Kurs ist als Einführung in ITIL 4 konzipiert und vermittelt Ihnen eine neue Sichtweise auf das IT-Servicemanagement durch ein Service-Value-System (SVS).ITIL 4 bietet einen umfassenden Überblick über Methoden die zum Unternehmenswert (business value) beitragen und integriert auch Konzepte von Modellen wie Lean IT, Agile und DevOps.Dieser Kurs richtet sich an Personen, die an der Bereitstellung von IT-Diensten beteiligt sind und ein Verständnis für bewährte Verfahren im IT-Servicemanagement benötigen.Um diese Zertifizierung zu erhalten, muss der Kursteilnehmer eine 60-minütige Prüfung von 40 Multiple-Choice-Fragen bei geschlossenem Buch mit einer Mindestpunktzahl von 65% bestehen. Nach Absolvierung des Kurses können Sie die Prüfung jederzeit und an jedem Ort ablegen. Der Test wird über Ihren eigenen Computer durchgeführt und mittels einer Webcam beaufsichtigt.Kandidaten, die für diese Qualifikation ausgebildet werden und die Prüfung bestehen möchten, sollten ein allgemeines Bewusstsein für die IT und Wertschätzung für ihr eigenes Geschäftsumfelds haben.Sie werden folgende Lerninhalte verstehen lernen:* die Schlüsselkonzepte des Servicemanagements* wie die ITIL-Richtlinien einer Organisation dabei helfen können, das Servicemanagement zu übernehmen und anzupassen,* die vier Dimensionen des Servicemanagements* den Zweck und die Komponenten des ITIL-Service-Value-Systems* die Aktivitäten der Service-Wertschöpfungskette und deren Verknüpfung* den Zweck und die Schlüsselbegriffe von 18 ITIL-Praktiken* 7 ITIL-Praktiken
Product Identifiers
Publisher
Van Haren Publishing
ISBN-10
9401804664
ISBN-13
9789401804660
eBay Product ID (ePID)
2309781723
Product Key Features
Publication Name
Itil® 4 Foundation Courseware-Deutsch
Format
Trade Paperback
Language
German
Publication Year
2019
Type
Textbook
Number of Pages
199 Pages
Dimensions
Item Length
11.7in
Item Width
8.3in
Additional Product Features
Target Audience
Scholarly & Professional
Topic
Corporate Governance
Illustrated
Yes
Genre
Business & Economics
Item description from the seller
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eBay item number:335217144411
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Item location:
60502, United States
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Seller feedback (63,014)
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