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Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly. PB 2023

Soyims Selections
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US $16.99
ApproximatelyS$ 21.77
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Condition:
Good
“Lightly read. Minor shelf wear to covers. Minor shelf wear to book block. Previous owner inscribed ”... Read moreabout condition
Breathe easy. Returns accepted.
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Located in: South Lake Tahoe, California, United States
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eBay item number:316680744006
Last updated on Jul 15, 2025 02:42:16 SGTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab
Seller Notes
“Lightly read. Minor shelf wear to covers. Minor shelf wear to book block. Previous owner inscribed ...
ISBN
9781637745007

About this product

Product Identifiers

Publisher
BenBella Books
ISBN-10
1637745001
ISBN-13
9781637745007
eBay Product ID (ePID)
20060624233

Product Key Features

Book Title
Lead with Hospitality : Be Human. Emotionally Connect. Serve Selflessly
Number of Pages
256 Pages
Language
English
Publication Year
2023
Topic
Industries / Hospitality, Travel & Tourism, Motivational, Management
Illustrator
Yes
Genre
Business & Economics
Author
Taylor Scott
Format
Trade Paperback

Dimensions

Item Height
0.8 in
Item Weight
8.8 Oz
Item Length
8.2 in
Item Width
5.5 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
23
Reviews
"This is the secret sauce leaders need to elevate their game!" -- Laura Cazatt, senior manager of brand merchandising at The Walt Disney Company "Connecting with people on a human level opens up the pathway to leading them to become their best. Taylor Scott paints a perfect picture of the threads between gracious hospitality and transformational leadership. This book is as educational as it is entertaining, and as useful as it is inspiring." --Chip Conley, strategic advisor for hospitality and leadership at Airbnb and founder of Modern Elder Academy "Taylor Scott proves that authentically connecting with your employees and treating them with . . . hospitable guiding principles, is what elevates leaders to greatness. By sharing his own personal experiences working with some of the hospitality greats, he lays out a plan that is not only actionable, but enjoyable." -- Sarah Moore, vice president of brand marketing at MGM Resorts International "This book gets to the heart of what matters (or should) in organizations today. Taylor Scott has worked for some blue chip organizations and he's taken what he learned from experience and now teaches how these ideas will make your business better." -- Mark Sanborn, president of Sanborn & Associates, Inc. and author of The Fred Factor and The Intention Imperative "Taylor Scott walks the walk! His ability to create genuine connections with his peers and teams is almost magical." -- Colleen Birch, senior vice president of revenue optimization at The Cosmopolitan of Las Vegas "Taylor Scott's stories illustrate the power of leading with hospitality and his action plans offer step by step guides to setting yourself apart as a transformational leader. You can read this book today and be better tomorrow." -- Joni Teragawachi, director of global learning design at United Airlines
Dewey Decimal
658.4092
Synopsis
Across all industries and levels of organizations, one key leadership trait inspires and motivates more than any other: hospitality. We have all encountered inspirational leaders who've helped us, taught us, encouraged us, pushed us to get outside our comfort zones, or motivated us to become the best version of ourselves. What is it about their leadership styles that inspires us to do more for our team and our personal and professional growth? Turns out, we admire these leaders for the same reasons we love our favorite hotels, resorts, restaurants, or bars: How they make us feel is essential. Members of today's workforce--especially millennials and Gen Z--are looking for inspiring environments and work that truly fulfills them. Before anyone is compelled to do anything they first must feel . Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry, such as: How making people feel welcome fosters loyalty and keeps workers engaged with an organization's purpose How serving people with empathy and compassion sparks workers' highest productivity How making people feel comfortable encourages exploration, curiosity, and discovery while inviting everyone to lean into their creativity How making people feel significant drives them to deliver their best work He also shares specific, practical steps you can take to put these principles into action. Scott shows how to connect, serve, engage, coach, and inspire your peers, teams, and even your own leaders. Lead with Hospitality is a call to action to connect with people on a human level which ultimately inspires teams, organizations, and companies to go to the next level.
LC Classification Number
HD57.7.S4264 2023

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Soyims Selections

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