Picture 1 of 1

Have one to sell?

Sell it yourself

Tales of Knock Your Socks Off Service: Inspiring Stories of Outs

Condition:

Very Good

Quantity:

2 available

Price:

US $20.32

ApproximatelyS$ 27.40

Postage:

Free Economy Postage. See detailsfor shipping

Located in: NY, United States

Delivery:

Estimated between Wed, 5 Jun and Mon, 10 Jun to 43230

Returns:

30 days return. Buyer pays for return shipping. See details- for more information about returns

Coverage:

Read item description or contact seller for details. See all detailsSee all details on coverage

(Not eligible for eBay purchase protection programmes)

Shop with confidence

eBay Premium Service

Trusted seller, fast shipping, and easy returns.

Learn more- Top Rated Plus - opens in a new window or tab

Seller information

awesomebooksusa (412198)
98% positive feedback

Registered as a Business Seller

Report this item - opens in new window or tab

Seller assumes all responsibility for this listing.

eBay item number:315304640600

Last updated on May 13, 2024 13:14:35 SGTView all revisionsView all revisions

Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

Title: Tales of Knock Your Socks Off Service: Inspiring Stories of Outs

ISBN: 9780814479711

Book Title: Tales of Knock Your Socks Off Service : Inspiring Stories of Outstanding Customer Service

Item Length: 9in

Publisher: Amacom

Publication Year: 1997

Format: Trade Paperback

Language: English

Item Height: 0.5in

Author: Kristin Anderson, Ron Zemke

Genre: Business & Economics

Topic: Customer Relations, General

Item Width: 6in

Item Weight: 10.9 Oz

Number of Pages: 208 Pages

About this product

Product Information

The sixth book in the Knock Your Socks Off Service series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone above and beyond for their customers. This delightful book shares shining examples of the ""Daily Delights,"" the ""Great Saves,"" and the ""Random Acts of Service Kindness"" that make customers remember - and that bring them back to an organization again and again. With its humor, pragmatic observations, and dozens of stories from ""the service zone,"" anyone at any service level will get a kick out of this book. (And learn some lessons along the way!)" "

Product Identifiers

Publisher

Amacom

ISBN-10

0814479715

ISBN-13

9780814479711

eBay Product ID (ePID)

303654

Product Key Features

Book Title

Tales of Knock Your Socks Off Service : Inspiring Stories of Outstanding Customer Service

Author

Kristin Anderson, Ron Zemke

Format

Trade Paperback

Language

English

Topic

Customer Relations, General

Publication Year

1997

Genre

Business & Economics

Number of Pages

208 Pages

Dimensions

Item Length

9in

Item Height

0.5in

Item Width

6in

Item Weight

10.9 Oz

Additional Product Features

Lc Classification Number

Hf5415.5.A535 1998

1997

Target Audience

Trade

Lccn

97-029375

Dewey Decimal

658.8/12

Series

Knock Your Socks Off Ser.

Dewey Edition

Illustrated

Yes

Item description from the seller

Business seller information

Value Added Tax Number:

GB 724498118

Seller assumes all responsibility for this listing.

eBay item number:315304640600

Last updated on May 13, 2024 13:14:35 SGTView all revisionsView all revisions

Postage and handling

Item location:

NY, United States

Post to:

Worldwide

Excludes:

Alaska/Hawaii, Argentina, Barbados, Brazil, China, French Guiana, French Polynesia, Guadeloupe, Ireland, Libya, Martinique, Mexico, New Caledonia, Puerto Rico, Reunion, Russian Federation, South Africa, Ukraine, United Kingdom, Venezuela

Quantity:

Change country:

Postal Code:

Postage and handling	Each additional item	To	Service	Delivery*See Delivery notes
Free postage	Free	United States	Economy Postage (USPS Media MailTM)	Estimated between Wed, 5 Jun and Mon, 10 Jun to 43230

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually post within 2 business days of receiving cleared payment.

Taxes

Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases.