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Joy Zarine Five Star Formula (Paperback)
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Located in: GU14 0GT, United Kingdom
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- 98.2% positive feedback
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eBay item number:305037787257
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Five Star Formula
- Title
- Five Star Formula
- Subtitle
- Create incredible guest experiences that lead to five star review
- ISBN-10
- 1781332592
- EAN
- 9781781332597
- ISBN
- 9781781332597
- Genre
- Business & Finance
- Release Date
- 01/07/2017
- Release Year
- 2017
- Country/Region of Manufacture
- GB
- Item Length
- 140mm
- Publication Year
- 2017
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Five Star Formula: Create incredible guest experiences that lead to five star reviews and an award winning hospitality business
- Item Height
- 216mm
- Publisher
- Rethink Press
- Item Width
- 140mm
- Subject
- Government, Management, Business
- Item Weight
- 220g
- Number of Pages
- 180 Pages
About this product
Product Information
How would it feel to always be fully booked with happy guests who love what you do in your restaurant, bar or hotel? For five star businesses this is a daily reality. Their businesses create raving fans, receive five star reviews, win awards and have employees who are dedicated to the prosperity and future of the business. With numerous success stories, hospitality and guest experience expert Joy Zarine understands how to transform hospitality venues and empower them to brand, scale, be profitable and win awards. This book shows you how to transform your business and build a highly successful, restaurant, bar or hotel that both your guests and employees feel passionate about. When you read The Five Star Formula you will gain a deeper understanding of the vital ingredients of success: * CLARITY - understanding where your business is now and creating a clear vision of the business you want to build * CULTURE - creating a culture that attracts and rewards passionate and dedicated employees * CUSTOMER - identifying and appealing to the ideal guests your business needs to succeed * CREATIVITY - finding your unique offering so you can stand out from the competition and make your mark * COMMENDATIONS - winning awards for your business and enjoying the benefits of award-winning status for years to come If you want to build a profitable, scalable and exceptional business while transforming your guest experiences you need to read this book.
Product Identifiers
Publisher
Rethink Press
ISBN-13
9781781332597
eBay Product ID (ePID)
19046431315
Product Key Features
Publication Name
Five Star Formula: Create incredible guest experiences that lead to five star reviews and an award winning hospitality business
Format
Paperback
Language
English
Subject
Government, Management, Business
Publication Year
2017
Type
Textbook
Number of Pages
180 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
220g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:305037787257
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Item does not ship to United States
Item location:
GU14 0GT, United Kingdom
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Return policy
Return policy details |
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The seller will not accept returns for this item. |
Seller feedback (1,336,104)
a***a (79)- Feedback left by buyer.
Past month
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Perfect item.
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Fast and accurate feedback, VERY helpful.
In the end, I got my record thanks to the efforts of RareWaves.
Much appreciated!
i***d (34)- Feedback left by buyer.
Past month
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Item arrived on time and in great condition, would use this seller again.
o***3 (547)- Feedback left by buyer.
Past month
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Quick delivery and arrived in good condition. Thank you.