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A World of Quality: Business Transformation at Xerox by

Condition:

Very Good

Price:

US $7.07

ApproximatelyS$ 9.64

Postage:

Free Economy Postage. See detailsfor shipping

Located in: Boston, Massachusetts, United States

Delivery:

Estimated between Tue, 7 May and Sat, 11 May to 43230

Returns:

30 days return. Seller pays for return shipping. See details- for more information about returns

Coverage:

Read item description or contact seller for details. See all detailsSee all details on coverage

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Seller information

mtwyouth (316540)
99% positive feedback

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eBay item number:296285252880

Last updated on Apr 19, 2024 21:45:11 SGTView all revisionsView all revisions

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Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

ISBN: 9780786308033

Book Title: World of Quality : Business Transformation at Xerox

Item Length: 6in

Publisher: McGraw-Hill Trade

Publication Year: 1996

Format: Trade Paperback

Language: English

Item Height: 8.8in

Author: Xerox Quality Services Staff

Genre: Business & Economics

Topic: Quality Control, Corporate & Business History

Item Width: 0.7in

Item Weight: 1 Oz

Number of Pages: 225 Pages

About this product

Product Information

Ten years ago, Xerox--facing declining market share and intense competition--launched the now-legendary quality initiative that catapulted the company to the top of its field. A World of Quality chronicles the fascinating history of Xerox's quality crusade from its uncertain beginnings to its Malcolm Baldrige National Quality award-winning campaign and its current and future plans for advancing quality. Managers in all industries will find both inspiration and strategic advice in the pages of this quality success story. A World of Quality includes: A model of quality improvement approaches proven successful at Xerox. Internal strategic documents, including Xerox's secret "Green Book" that readers can use to plan a quality program or bench mark against. A preview of Xerox's strategic direction into the new century, as told by Xerox CEO Paul Allaire.

Product Identifiers

Publisher

McGraw-Hill Trade

ISBN-10

0786308036

ISBN-13

9780786308033

eBay Product ID (ePID)

793679

Product Key Features

Book Title

World of Quality : Business Transformation at Xerox

Author

Xerox Quality Services Staff

Format

Trade Paperback

Language

English

Topic

Quality Control, Corporate & Business History

Publication Year

1996

Genre

Business & Economics

Number of Pages

225 Pages

Dimensions

Item Length

6in

Item Height

8.8in

Item Width

0.7in

Item Weight

1 Oz

Additional Product Features

1996

Lccn

93-035607

Dewey Decimal

658.562

Dewey Edition

Illustrated

Yes

Item description from the seller

Seller assumes all responsibility for this listing.

eBay item number:296285252880

Last updated on Apr 19, 2024 21:45:11 SGTView all revisionsView all revisions

Postage and handling

Item location:

Boston, Massachusetts, United States

Post to:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon Republic, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Wallis and Futuna, Western Samoa, Worldwide, Yemen, Zambia, Zimbabwe

Excludes:

Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela

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Postage and handling	To	Service	Delivery*See Delivery notes
Free postage	United States	Economy Postage (USPS Media MailTM)	Estimated between Tue, 7 May and Sat, 11 May to 43230
US $4.99 (approx S$ 6.81)	United States	Expedited Postage (USPS Priority Mail®)	Estimated between Wed, 8 May and Mon, 13 May to 43230

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually ship within 1 business day of receiving cleared payment.

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