The Heart of Change : Real-Life Stories of How People Change Their Organizations

US $5.90
ApproximatelyS$ 7.63
or Best Offer
Condition:
Very Good
Breathe easy. Returns accepted.
Shipping:
US $4.47 (approx S$ 5.78) USPS Media MailTM.
Located in: Detroit, Michigan, United States
Delivery:
Estimated between Tue, 9 Dec and Tue, 16 Dec to 94104
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:294400152737
Last updated on Oct 31, 2023 10:21:53 SGTView all revisionsView all revisions

Item specifics

Condition
Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ...
Personalize
No
Special Attributes
Dust Jacket
Narrative Type
Nonfiction
Age Level
Adults, Young Adults
Subjects
Biographies & True Stories
Modified Item
No
ISBN
9781578512546
Category

About this product

Product Identifiers

Publisher
Harvard Business Review Press
ISBN-10
1578512549
ISBN-13
9781578512546
eBay Product ID (ePID)
2196661

Product Key Features

Book Title
Heart of Change : Real-Life Stories of How People Change Their Organizations
Number of Pages
208 Pages
Language
English
Publication Year
2002
Topic
Leadership, Organizational Development
Illustrator
Yes
Genre
Business & Economics
Author
John P. Kotter, Dan S. Cohen
Format
Hardcover

Dimensions

Item Height
0.3 in
Item Weight
17.3 Oz
Item Length
9.6 in
Item Width
6.4 in

Additional Product Features

Intended Audience
Trade
LCCN
2002-001475
Dewey Edition
23
TitleLeading
The
Dewey Decimal
658.4/06
Table Of Content
Preface Acknowledgments Introduction: The Heart of Change Step 1 Increase Urgency Step 2 Build the Guiding Team Step 3 Get the Vision Right Step 4 Communicate for Buy-In Step 5 Empower Action Step 6 Create Short-Term Wins Step 7 Don't Let Up Step 8 Make Change Stick Conclusion We See, We Feel, We Change Story Index About the Authors
Synopsis
This volume aims to help the reader gain a full understanding of the positive and negative effects of continuous organizational change, and also provides concrete ways to deal with change and turn it into advantage., By interviewing 400 individuals from 130 distinct businesses to get their change sagas, authors John P. Kotter and Dan S. Cohen further develop the approach to organizational change presented in Kotter's Leading Change (1996). Their central insight is that organizations change when their people change. And people change for emotional reasons. The authors warn against trying to promote transformation in your organization by relying purely on spreadsheets or reports and underline why it is important to also address employees' emotions. They explain that the best way to engage the emotions is not to "tell" but to "show" - via videos, displays, or even office design. Useful and simple "Exercises That Might Help" are included in each chapter.
LC Classification Number
HD58.8.K645 2002

Item description from the seller

About this seller

Gifts of Expression

97.6% positive feedback1.7K items sold

Joined Jul 2005

Detailed Seller Ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.7
Shipping speed
4.9
Communication
4.7

Seller feedback (576)

All ratingsselected
Positive
Neutral
Negative
  • 3***4 (488)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Well I want to give this review to this seller for the fulfillment, the speed of the deliverere the truth very good communication with the seller reasonable price and as I tell you again the Deliverere was ahead of time. I really recommend this seller to other very responsible buyers, I'm going to rate him with a... A feedback. from 1 to 10 I give a 10
  • a***5 (1189)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent, overall, fast delivery , smooth transaction, good packaging, nice product, as described.
  • u***r (127)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shipping was quick, packaging kept dress protected, dress was as described, amazing value for a gorgeous lace dress.