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ITIL V3 Foundation Handbook (single) By Office of Government Commerce

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Located in: South East, United Kingdom

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eBay item number:293853377089

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Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

Title: ITIL V3 Foundation Handbook (single)

ISBN: 9780113311972

Publication Year: 2009

Type: Textbook

Format: Paperback

Language: English

Publication Name: Itil V3 Foundation Handbook: Pocketbook from the Official Publisher of Itil

Item Height: 140mm

Author: Stuart Rance, Simon Adams, John Sowerby, Alison Cartlidge, John Windebank, Ashley Hanna

Publisher: TSO

Item Width: 140mm

Subject: Computer Science, Management

Number of Pages: 190 Pages

About this product

Product Information

Now updated in line with the new 2009 syllabus, this reference revision guide, ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL has been designed to help students sitting the ITIL V3 Foundation Exam. The title provides a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling. This publication provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. The guide contains a chapter on each of the components of the Lifecycle; Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. These chapters contain an overview of each of the process and functions in the lifecycle including value, scope, activities and metrics. It provides a concise summary of ITIL V3. It follows the 2009 ITIL V3 Foundation syllabus. It contains a glossary of syllabus definitions.

Product Identifiers

Publisher

TSO

ISBN-13

9780113311972

eBay Product ID (ePID)

89649620

Product Key Features

Author

Stuart Rance, Simon Adams, John Sowerby, Alison Cartlidge, John Windebank, Ashley Hanna

Publication Name

Itil V3 Foundation Handbook: Pocketbook from the Official Publisher of Itil

Format

Paperback

Language

English

Subject

Computer Science, Management

Publication Year

2009

Type

Textbook

Number of Pages

190 Pages

Dimensions

Item Height

140mm

Item Width

140mm

Additional Product Features

Title_Author

John Sowerby, Alison Cartlidge, Ashley Hanna, Simon Adams, Stuart Rance, John Windebank

Country/Region of Manufacture

United Kingdom

Item description from the seller

Business seller information

Value Added Tax Number:

GB 724498118

Seller assumes all responsibility for this listing.

eBay item number:293853377089

Last updated on Mar 26, 2024 12:11:35 SGTView all revisionsView all revisions

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South East, United Kingdom

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Postage and handling	Each additional item	To	Service	Delivery*See Delivery notes
GBP 8.99 (approx S$ 15.46)	GBP 8.99 (approx S$ 15.46)	United States	Standard Postage (Standard Int'l Postage)	Estimated between Thu, 6 Jun and Tue, 25 Jun to 43230 Seller ships within 1 day after receiving cleared payment.

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