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Quality Wars The Triumphs and Defeats.... (Signed With Letter) by Jeremy Main HC
US $44.10
ApproximatelyS$ 56.66
or Best Offer
Was US $49.00 (10% off)
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages.
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Shipping:
US $6.22 (approx S$ 7.99) USPS Media MailTM.
Located in: Clermont, Florida, United States
Delivery:
Estimated between Thu, 11 Sep and Tue, 16 Sep to 94104
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:286753249948
Item specifics
- Condition
- Features
- Dust Jacket, 1st Edition, Inscribed
- Inscribed
- Yes
- Subject
- Business & Economics
- Edition
- First Edition
- Vintage
- Yes
- ISBN
- 9780029166840
About this product
Product Identifiers
Publisher
Free Press
ISBN-10
0029166845
ISBN-13
9780029166840
eBay Product ID (ePID)
20119
Product Key Features
Book Title
Quality Wars : the Triumphs and Defeats of American Business
Number of Pages
382 Pages
Language
English
Publication Year
1994
Topic
Total Quality Management, Industrial Management, General
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.3 in
Item Weight
25.2 Oz
Item Length
9.5 in
Item Width
6.4 in
Additional Product Features
Intended Audience
Trade
LCCN
93-041905
Dewey Edition
20
Dewey Decimal
658.5/62/0973
Table Of Content
Introduction: "A Slight Problem"Part I1. The Beginning: An Emotional Experience2. The Leaders: The Wrong Stuff3. The People: How Hard It Is4. The Customers: Are You Listening?5. The Tools: Uses and MisusesPart II6. The Automakers: Almost There7. The Pacesetters: So Much Left to Do8. The Fumblers: The Fires Went Out9. The Railroaders: All Aboard10. The Services: When Scrap Walks Out the Door11. The Professions: They Need It Too12. The Government: Did the Dinosaur Twitch?ConclusionNotesBibliographyAcknowledgmentsIndex
Synopsis
The quality revolution is a decade old. This first, in-depth study of the companies that have attempted large-scale improvement efforts reveals what works and what doesn't with regards to Total Quality Management. Companies profiled include Hewlett-Packard, Ford Motor Company, IBM, and Florida Power and Light. Line drawings.
LC Classification Number
HD62.15.M3465 1994
Item description from the seller
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Seller feedback (2,833)
- j***n (532)- Feedback left by buyer.Past monthVerified purchaseThank you so much. The book is in fantastic condition and I’m looking forward to reading it. For anyone buying from the UK, this is a great US seller.
- e***e (1727)- Feedback left by buyer.Past monthVerified purchasePerfect package exactly as described. Will purchase from this seller again
- eBay automated Feedback- Feedback left by buyer.Past monthOrder completed successfully – tracked and on time
Popular categories from this store
Seller feedback (2,833)
- j***n (532)- Feedback left by buyer.Past monthVerified purchaseThank you so much. The book is in fantastic condition and I’m looking forward to reading it. For anyone buying from the UK, this is a great US seller.
- e***e (1727)- Feedback left by buyer.Past monthVerified purchasePerfect package exactly as described. Will purchase from this seller again
- eBay automated Feedback- Feedback left by buyer.Past monthOrder completed successfully – tracked and on time