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Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans: Used
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Located in: Sparks, Nevada, United States
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Estimated between Thu, 30 May and Tue, 4 Jun to 43230
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Seller information
- 98.5% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:285223227499
Item specifics
- Condition
- Publication Date
- 2000-09-05
- Pages
- 352
- ISBN
- 9780060196998
- Book Title
- Hot Buttons : How to Resolve Conflict and Cool Everyone Down
- Item Length
- 8.2in
- Publisher
- HarperCollins
- Publication Year
- 2000
- Format
- Hardcover
- Language
- English
- Item Height
- 1.1in
- Genre
- Self-Help, Psychology, Business & Economics
- Topic
- Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
- Item Width
- 5.5in
- Item Weight
- 18.4 Oz
- Number of Pages
- 352 Pages
About this product
Product Information
When Was The Last Time Your Hot Button Was Pushed? Was it when someone at work ignored you or challenged your competence? Was it when your lover or spouse deeply hurt you with a mean comment? Was it when your best friend said or did something cruel -- and you had no idea why she felt such rage? Was it on the highway, when the guy in the next car gave you the finger? Was it when someone told you what to do -- for the millionth time? And when was the last time you unwittingly pushed someone else's button? Did she explode? Did you lose a promotion, an opportunity, the trust of your child? We live in sensitive times. Everyone's temper is quivering right at the surface, and it takes almost nothing to set off fury. When our buttons are pressed, many react by fighting back, but some of us just feel helpless and retreat from the conflict because we're sure we can't win the battle. We sense we're being manipulated or bullied, but we just can't deal with the anger in the air. Well, now we can. Sybil Evans, a celebrated conflict resolution expert, widely known as the "Conflict Coach," has written Hot Buttons, an essential handbook with can't-fail techniques on how to get what we want without alienating people -- without pressing their buttons. Whether you're dealing with the office sadist, an unruly child, or the love of your life -- conflict can be a killer. But here's the irony: Conflict can also work for you, can be an energizing, inspiring, even sexy force if you know how to harness it. Hot Buttons shows you how. Evans offers very specific tools to soothe angry lovers, smooth the rough edges of workplace tension, choose harmony instead of anger between family and friends, and also defuse road rage, cell phone rage, supermarket-line rage, gym rage, restaurant rage, and other banes of this volatile twenty-first century. Her easy-to-follow Five-Step Formula is guaranteed to turn off hot buttons -- yours or someone else's. Loaded with self-test quizzes, written with humor and empathy, this wise and reassuring book can be the spur that finally changes your life. When you know how to cool everyone down, when you can communicate so no one's buttons are pushed and everyone's needs are met, when you finally feel understood and respected, you have true power. Seize the power. Turn off the hot buttons.
Product Identifiers
Publisher
HarperCollins
ISBN-10
0060196998
ISBN-13
9780060196998
eBay Product ID (ePID)
1686148
Product Key Features
Book Title
Hot Buttons : How to Resolve Conflict and Cool Everyone Down
Format
Hardcover
Language
English
Topic
Business Communication / General, General, Interpersonal Relations, Self-Management / Stress Management
Publication Year
2000
Genre
Self-Help, Psychology, Business & Economics
Number of Pages
352 Pages
Dimensions
Item Length
8.2in
Item Height
1.1in
Item Width
5.5in
Item Weight
18.4 Oz
Additional Product Features
Lc Classification Number
Hm1126.E93 2000
Copyright Date
2000
Target Audience
Trade
Lccn
00-038405
Dewey Decimal
303.6/9
Dewey Edition
21
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:285223227499
Postage and handling
Item location:
Sparks, Nevada, United States
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| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Standard Shipping | Estimated between Thu, 30 May and Tue, 4 Jun to 43230 |
| US $5.50 (approx S$ 7.42) | United States | Expedited Shipping | Estimated between Sat, 1 Jun and Thu, 6 Jun to 43230 |
| Handling time |
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| Will usually post within 2 business days of receiving cleared payment. |
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Return policy
| After receiving the item, contact seller within | Refund will be given as |
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| 30 days after the buyer receives it | Money Back |
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Seller feedback (459,942)
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