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Let's Talk About It: Turning Confrontation into Collaboration at Work: New
US $29.03
ApproximatelyS$ 37.41
Condition:
Brand New
A new, unread, unused book in perfect condition with no missing or damaged pages.
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Located in: Sparks, Nevada, United States
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eBay item number:284157807350
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Publication Date
- 2021-03-03
- ISBN
- 9781260473384
About this product
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
1260473384
ISBN-13
9781260473384
eBay Product ID (ePID)
3050397340
Product Key Features
Book Title
Let's Talk about It: Turning Confrontation Into Collaboration at Work
Number of Pages
240 Pages
Language
English
Publication Year
2021
Topic
Business Communication / General, Economics / General
Illustrator
Yes
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
17.3 Oz
Item Length
9.3 in
Item Width
6.3 in
Additional Product Features
Intended Audience
Trade
LCCN
2020-043598
Dewey Edition
23
Dewey Decimal
658.3145
Synopsis
From the bestselling author of Carrots and Sticks Don't Work --proven communication techniques for turning workplace confrontations into respectful, successful collaborations In the workplace, the most common approach to what we believe will be a difficult or emotionally charged conversation can be summed up in one word: avoidance. Most of us will do anything to skirt conflict, but not only does that fail to resolve important issues, it typically harms our relationships and undermines productivity. In Let's Talk About It , bestselling author and top consultant Dr. Paul Marciano presents a powerful collection of proven communication and relationship strategies that will transform your difficult conversations into healthy conversations. You'll learn how to: Identify and shed the cognitive biases that hinder you from viewing situations from other people's perspectives Recognize and address your own emotional triggers Use verbal and nonverbal communication to reduce conflict and foster collaboration Deal effectively with different personality types Navigate the course of a critical conversation from beginning to end Build, restore, and maintain healthy relationships Filled with ready-to-use sample scripts, real-world scenarios of common workplace disagreements, and proven psychological methods for diffusing conflicts effectively, Let's Talk About It delivers everything you need to deal with the most challenging people and situations--confidently, competently, and collaboratively.
LC Classification Number
HD42.M376 2020
Item description from the seller
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Seller feedback (516,099)
- r***s (4003)- Feedback left by buyer.Past monthVerified purchaseGreat
- -***9 (237)- Feedback left by buyer.Past monthVerified purchaseThank you
- 9***b (153)- Feedback left by buyer.Past monthVerified purchaseAAA+++