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Crucial Conversations Tools for Talking When Stakes are High Third Ed Paperback

The Book-wyrm
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Located in: Wappapello, Missouri, United States
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eBay item number:276914042940

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Narrative Type
Nonfiction
ISBN
9781260474183
Category

About this product

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-10
1260474186
ISBN-13
9781260474183
eBay Product ID (ePID)
3050398656

Product Key Features

Edition
3
Book Title
Crucial Conversations: Tools for Talking When Stakes Are High, Third Edition
Number of Pages
304 Pages
Language
English
Publication Year
2021
Topic
Training, Skills, General, Management
Illustrator
Yes
Genre
Business & Economics, Psychology
Author
Kerry Patterson, Ron Mcmillan, Al Switzler, Emily Gregory, Joseph Grenny
Format
Trade Paperback

Dimensions

Item Height
1 in
Item Weight
12.6 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
2021-027822
Dewey Edition
23
Dewey Decimal
153.6
Table Of Content
Preface 1 What's a Crucial Conversation? 2 Mastering Crucial Conversations PART I WHAT TO DO BEFORE YOU OPEN YOUR MOUTH 3 Choose Your Topic 4 Start with Heart 5 Master My Stories PART II HOW TO OPEN YOUR MOUTH 6 Learn to Look 7 Make It Safe 8 STATE My Path 9 Explore Others' Paths 10 Retake Your Pen PART III HOW TO FINISH 11 Move to Action 12 Yeah, But 13 Putting It All Together Notes Index
Synopsis
This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversationespecially difficult onesleads to the results you want. Written in an engaging and witty style, it teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: Respond when someone initiates a Crucial Conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
LC Classification Number
BF637.C45

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The Book-wyrm

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