Why TQM Fails and What to Do About It by Darcy E. Hitchcock, Mark G. Brown and M

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Condition:
Like New
“As new hardcover with dust jacket. Photo is actual copy.”
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Located in: Davison, Michigan, United States
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eBay item number:274872258892
Last updated on Jul 27, 2024 05:59:13 SGTView all revisionsView all revisions

Item specifics

Condition
Like New
A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab
Seller Notes
“As new hardcover with dust jacket. Photo is actual copy.”
Features
Dust Jacket
ISBN
9780786301409
Category

About this product

Product Identifiers

Publisher
McGraw-Hill Trade
ISBN-10
0786301406
ISBN-13
9780786301409
eBay Product ID (ePID)
685246

Product Key Features

Book Title
Why TQM Fails and What to Do about It
Number of Pages
250 Pages
Language
English
Topic
Total Quality Management, Decision-Making & Problem Solving, Quality Control
Publication Year
1994
Genre
Technology & Engineering, Business & Economics
Author
Darcy E. Hitchcock, Mark G. Brown, Marsha L. Willard
Format
Hardcover

Dimensions

Item Height
0.9 in
Item Weight
17.9 Oz
Item Length
9.3 in
Item Width
6.3 in

Additional Product Features

LCCN
93-044771
Dewey Edition
20
Dewey Decimal
658.5/62
Synopsis
The quality revolution has prompted companies to invest heavily in quality improvement: hiring consultants, retraining workforces and overhauling systems. Many managers, however, have not seen the expected results. This book reveals root causes for the collapse and failures of total quality and offers practical advice to correct and prevent them.
LC Classification Number
HD62.15.B763 1994

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