Why Customers Don't Do What You Want Them to Do and What to Do about It by...

US $29.00
ApproximatelyS$ 37.41
or Best Offer
Condition:
Like New
2 available
Breathe easy. Returns accepted.
Shipping:
Free USPS Ground Advantage®.
Located in: Henrico, Virginia, United States
Delivery:
Estimated between Mon, 6 Oct and Sat, 11 Oct
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:235595481119
Last updated on Oct 01, 2025 19:54:58 SGTView all revisionsView all revisions

Item specifics

Condition
Like New: A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is ...
ISBN
9780070217003
Category

About this product

Product Identifiers

Publisher
McGraw-Hill Trade
ISBN-10
0070217009
ISBN-13
9780070217003
eBay Product ID (ePID)
38550

Product Key Features

Topic
Sales & Selling / Management, Sales & Selling / General
Publication Year
1993
Book Title
Why Customers Don't Do What You Want Them to Do and What to Do about It
Number of Pages
224 Pages
Language
English
Genre
Business & Economics
Author
Ferdinand F. Fournies
Format
Hardcover

Additional Product Features

LCCN
93-022717
Synopsis
Sales trainer Ferdinand F. Fournies, knows that the key to selling is at once basic and revolutionary: What successful salespeople do is to help people to buy. So he's written a practical book that approaches selling from the customer's point of view.

Item description from the seller

About this seller

NiceNCheap

94.5% positive feedback2.6K items sold

Joined Sep 2016
Usually responds within 24 hours
Welcome to NiceNCheap! We are your virtual storefront and your ultimate destination for a diverse array of general merchandise. Uncover an array of offerings, from household essentials to authentic ...
See more

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.5
Reasonable shipping cost
5.0
Shipping speed
4.8
Communication
4.4

Seller feedback (488)

All ratings
Positive
Neutral
Negative