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Ben Brennan Badass IT Support (Paperback)
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Located in: 60502, United States
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Seller information
- 97.7% positive feedback
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eBay item number:235367582891
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Badass IT Support
- Publication Name
- BadAss It Support
- Title
- Badass IT Support
- Format
- Trade Paperback
- ISBN-10
- 1544510276
- EAN
- 9781544510279
- ISBN
- 9781544510279
- Publisher
- Lioncrest Publishing
- Genre
- Computing & Internet
- Release Year
- 2018
- Release Date
- 05/03/2018
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 0.4in
- Item Length
- 8.5in
- Item Width
- 5.5in
- Item Weight
- 8.3 Oz
- Publication Year
- 2018
- Type
- Textbook
- Number of Pages
- 180 Pages
About this product
Product Information
Too often calling the IT department is a technologically unsavvy person's worst nightmare. The guys behind the screens seem cold and condescending. But, in reality, they're just well-meaning people who have never learned how to handle customers. Your IT team can do more than just untangle tech issues. They can bring about positive, innovative change that rockets your business to the next level.In Badass IT Support, IT consultant Ben Brennan delivers his no-nonsense, customer-centric approach to improving IT departments. Using case studies, customer surveys, leading metrics, and personal experience, he shows how to hire, train, and empower IT teams that exceed expectations and are killer in both the tech and the support parts of their jobs. He also shows how a better IT department means a better bottom line for the entire company.Say good-bye to stereotypes and hello to a rock-star IT team who will knock everyone's socks off.
Product Identifiers
Publisher
Lioncrest Publishing
ISBN-10
1544510276
ISBN-13
9781544510279
eBay Product ID (ePID)
25038368028
Product Key Features
Publication Name
BadAss It Support
Format
Trade Paperback
Language
English
Publication Year
2018
Type
Textbook
Number of Pages
180 Pages
Dimensions
Item Length
8.5in
Item Height
0.4in
Item Width
5.5in
Item Weight
8.3 Oz
Additional Product Features
Target Audience
Trade
Topic
Information Technology
Illustrated
Yes
Genre
Computers
Item description from the seller
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eBay item number:235367582891
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Item location:
60502, United States
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