How Did That Happen?: Holding People Accountable for Results the Positive,: New

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eBay item number:226575440271

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
Pages
272
Publication Date
2011-07-26
ISBN
9781591844143
Category

About this product

Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
1591844142
ISBN-13
9781591844143
eBay Product ID (ePID)
99592258

Product Key Features

Book Title
How Did That Happen? : Holding People Accountable for Results the Positive, Principled Way
Number of Pages
256 Pages
Language
English
Publication Year
2011
Topic
Human Resources & Personnel Management, Organizational Behavior, Motivational, General, Management
Illustrator
Yes
Genre
Psychology, Business & Economics
Author
Roger Connors, Tom Smith
Format
Uk-B Format Paperback

Dimensions

Item Height
0.9 in
Item Weight
9.1 Oz
Item Length
8.3 in
Item Width
5.5 in

Additional Product Features

Intended Audience
Trade
Dewey Edition
22
Reviews
"Definitely the 'go-to' book for teaching organizational accountability that works- without the backlash." -Stephen R. Covey, author, The 7 habits of Highly Effective People "Packed with practical tools and insights, this is the book that can help you turn accountability from concept into reality." -Jim Mazzo, president, Abbott Medical Optics "Connors and Smith have done it again! . . . This book will provide a competitive advantage at a time when 'accountability' is more important than ever before!" -David Brandon, chairman and CEO, Domino's Pizza, Inc. "This is the right approach for getting results in today's global environment." -Gregory J. Newell, former U.S. ambassador and assistant secretary of state "How Did That Happen? clearly outlines the path to accountability. . . . We will place a copy of this book in the hands of all leaders throughout our organization." -Michael Lippert, chief operating officer, Arby's Restaurant Group, Inc. "Creating greater accountability in a way that captures people's hearts and minds is harder than it looks. . . . How Did That Happen? delivers specific and practical advice to do just that." -Ginger Graham, former CEO, Amylin Pharmaceuticals, Inc. "Connors and Smith offer an insightful view into the underpinnings of accountability that translate into spectacular and sustainable results." -Michael Kneidinger, vice president of worldwide operations, Hard Rock CafT International " How Did That Happen? peels back the onion on achieving sustained accountability." -Jeff Brundage, senior vice president of human resources, American Airlines
Grade From
Twelfth Grade
Dewey Decimal
658.3/14
Table Of Content
Preface;. Alimentary Emergencies;. Oesophagus;. Stomach and Duodenum;. Pancreas;. Liver;. Gall Bladder and Biliary Tree;. Small Intestine;. Inflammatory Bowel Disease;. Large Intestine;0. Irritable Bowel Syndrome;1. Gastrointestinal Infections;2. Procedures and Investigations;3. Nutrition;ppendices:. Useful Addresses;. Further Reading;. Height and Weight Charts;. Inflammatory Bowel Disease Record Form;. Diagnostic Dilemmas;ndex
Synopsis
As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, bestselling authors Roger Connors and Tom Smith have developed new strategies for holding people accountable while building morale. Drawing on case studies, many from client companies, they show how to establish clear expectations and manage the unmet expectations that inevitably occur, offering a positive, principled method that engages hearts and minds., The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line. The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?" Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. As the experts on workplace accountability and the authors of The Oz Principle , Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.
LC Classification Number
HD70.U5C588 2011

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