Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Diffic

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All net proceeds will support Goodwill Industries of Ventura and Santa Barbara Counties, Inc

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Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
ISBN
9780814437605
Category

About this product

Product Identifiers

Publisher
Amacom
ISBN-10
0814437605
ISBN-13
9780814437605
eBay Product ID (ePID)
228461431

Product Key Features

Book Title
Leading the Unleadable : How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Number of Pages
240 Pages
Language
English
Topic
Human Resources & Personnel Management, Leadership, Conflict Resolution & Mediation, Organizational Behavior, Management, Interpersonal Relations
Publication Year
2016
Genre
Psychology, Business & Economics
Author
Alan Willett
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
9.5 Oz
Item Length
9 in
Item Width
6 in

Additional Product Features

Intended Audience
Trade
LCCN
2016-017277
Reviews
"…how to become an exceptional leader who can manage anyone in any situation…an easy-to-read book on a complex subject." -BizEd, "...how to become an exceptional leader who can manage any¬one in any situation...an easy-to-read book on a complex subject." --BizEd, "...how to become an exceptional leader who can manage anyone in any situation...an easy-to-read book on a complex subject." --BizEd, "It's a logical organizational design and learning approach, supported by a few realistic case studies and some very practical advice...Positive, and enough for new and seasoned managers to use as a guide to the divas around us." -- Booklist, "His system will give leaders at all levels the skills and confidence to give a group the freedom they need to be creative and productive without letting them wreak havoc with the team's agenda." -- Retailing Insight, "…makes a compelling argument to set the bar higher and accept the call to exceptional leadership….provides useful practical guidance and is an important addition to the reference collection of project managers seeking to achieve their full leadership potential." -PM World Journal, "...makes a compelling argument to set the bar higher and accept the call to exceptional leadership....provides useful practical guidance and is an important addition to the reference collection of project managers seeking to achieve their full leadership potential." --PM World Journal, "...wonderful resource for all leaders, because it discusses strategies for improving leadership at all levels with a thorough discussion of leadership challenges and strategies for improvement." -- Technical Communications, "[Willett] urges you to appreciate the diversity of every leaf...mavericks, cynics and divas aren't out to sink you; they just see another path to improving the organization." -Globe and Mail, "Presents a framework, approach, and recommendations for transforming the troublesome to the tremendous." - PM World Journal, "[Willett] urges you to appreciate the diversity of every leaf…mavericks, cynics and divas aren't out to sink you; they just see another path to improving the organization." Globe and Mail
Number of Volumes
1 vol.
Edition Description
Special
Synopsis
SOUNDVIEW BUSINESS BOOK OF THE YEAR Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by tech industry expert Alan Willett, Leading the Unleadable explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits Are you a great manager Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!, Difficult employees are by far the worst part of a manager's job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to: - Master the necessary mindset- Explain the problem calmly in a short feedback session- Get a commitment to change, then follow up- Coach others to replicate the process- Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be, SOUNDVIEW BUSINESS BOOK OF THE YEAR Every manager has to deal with difficult employees. However, what separates the great managers is their ability to turn them into productive team players. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by tech industry expert Alan Willett, Leading the Unleadable explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!, You don't have to just learn to live with "problem people" (or fire them!). Transform the troublesome into the tremendous!, Difficult employees are by far the worst part of a manager's job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to:* Master the necessary mindset* Explain the problem calmly in a short feedback session* Get a commitment to change, then follow up* Coach others to replicate the process* Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!
LC Classification Number
HD57.7.W533 2016

Item description from the seller

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goodwillvsb

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Our mission is to provide vocational and educational opportunities to eliminate barriers to employment, strengthen communities and help people in need reach their full potential through the power of ...
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Detailed Seller Ratings

Average for the last 12 months
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4.9
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  • a***m (103)- Feedback left by buyer.
    Past month
    Verified purchase
    In my 25 years of audio purchases, I have NEVER seen such quality packaging. Grills removed, surrounded by wrap and boxed separately, drivers covered with cardboard and gaffer tape, speaker corners protected with styrofoam. ASTOUNDING job to ensure I received my fairly priced item as described. I was truly impressed, so much that I'll follow their sales from now on. It is SO VERY RARE to get items shipped properly. Hats off to this seller. Sincerely, one happy customer.
  • r***0 (174)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great book, great quality, condition was as described, it great shape, the value of the book is good. The appearance of the book is very good, came in a plastic package. No damage to the book at all. Fast shipping, arrived earlier than dated that was listed. Great seller, I will buy more books from them!
  • j***o (44)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    TBH, I wasn't sure about ordering from a Goodwill, as I wasn't sure how the process was going to go. However, this store was responsive and prompt. My product came just as described and was very well packaged. Thanks for a good buying experience! I hope buy from you again.