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The Starbucks Experience: 5 Principles SIGNED BY AUTHOR Joseph A. Michelli,

Condition:

Very Good

Ended: May 19, 2024 06:37:53 SGT

Starting bid:

US $3.49

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ApproximatelyS$ 4.73

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Postage:

US $4.87 (approx S$ 6.60) Economy Postage. See detailsfor shipping

Located in: Lansing, Michigan, United States

Delivery:

Estimated between Fri, 21 Jun and Mon, 24 Jun to 43230

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Seller information

kmsweat (1987)
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eBay item number:176374071472

Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

Series: No

Type: Field Guide

Special Attributes: Starbucks Business Principles

Signed: Yes

Country: USA

Features: Dust Jacket

Age Level: Adults

Original Language: English

Inscribed: Yes

Subjects: Business, Economics & Industry

ISBN: 9780071477840

Book Title: Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Publisher: Mcgraw-Hill Education

Item Length: 8.4 in

Publication Year: 2006

Format: Hardcover

Language: English

Item Height: 0.9 in

Author: Joseph A. Michelli

Genre: Business & Economics

Topic: Training, Marketing / General, Industries / Retailing, Personal Success

Item Weight: 13.7 Oz

Item Width: 5.7 in

Number of Pages: 224 Pages

About this product

Product Identifiers

Publisher

Mcgraw-Hill Education

ISBN-10

0071477845

ISBN-13

9780071477840

eBay Product ID (ePID)

53851843

Product Key Features

Book Title

Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary

Number of Pages

224 Pages

Language

English

Topic

Training, Marketing / General, Industries / Retailing, Personal Success

Publication Year

2006

Genre

Business & Economics

Author

Joseph A. Michelli

Format

Hardcover

Dimensions

Item Height

0.9 in

Item Weight

13.7 Oz

Item Length

8.4 in

Item Width

5.7 in

Additional Product Features

Intended Audience

Trade

LCCN

2006-016788

CLASSIFICATION_METADATA

{"IsNonfiction":["Yes"],"IsOther":["No"],"IsAdult":["No"],"MuzeFormatDesc":["Hardcover"],"IsChildren":["No"],"Genre":["BUSINESS & ECONOMICS"],"Topic":["Personal Success","Training","Marketing / General","Industries / Retailing"],"IsTextBook":["Yes"],"IsFiction":["No"]}

Table Of Content

Principle 1: Make It Your Own Principle 2: Everything Matters Principle 3: Surprise and Delight Principle 4: Embrace Resistance Principle 5: Leave Your Mark

Synopsis

WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best- The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas., WAKE UP AND SMELL THE SUCCESS You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best- The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.

LC Classification Number

HD9199.U54S736 2006

ebay_catalog_id

2007

Item description from the seller

Seller assumes all responsibility for this listing.

eBay item number:176374071472

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Item location:

Lansing, Michigan, United States

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Postage and handling	To	Service	Delivery*See Delivery notes
US $4.87 (approx S$ 6.60)	United States	Economy Postage (USPS Media MailTM)	Estimated between Fri, 21 Jun and Mon, 24 Jun to 43230

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