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CustomerCentri
US $4.15
ApproximatelyS$ 5.32
Condition:
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
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Shipping:
Free USPS Media MailTM.
Located in: El Dorado, Kansas, United States
Delivery:
Estimated between Sat, 13 Sep and Fri, 19 Sep to 94104
Returns:
30 days return. Seller pays for return shipping.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:156210967592
Item specifics
- Condition
- Release Year
- 2003
- Book Title
- CustomerCentric Selling
- ISBN
- 9780071425452
About this product
Product Identifiers
Publisher
McGraw-Hill Companies, T.H.E.
ISBN-10
0071425454
ISBN-13
9780071425452
eBay Product ID (ePID)
2876639
Product Key Features
Number of Pages
272 Pages
Language
English
Publication Name
Customercentric Selling
Publication Year
2003
Subject
Sales & Selling / General
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.1 in
Item Weight
26.2 Oz
Item Length
9.3 in
Item Width
7.4 in
Additional Product Features
Intended Audience
Scholarly & Professional
LCCN
2003-016375
Illustrated
Yes
Synopsis
Presents a process for first understanding and shaping your buyers' concerns, then helping them visualize using your offering to achieve goals, solve problems, or satisfy needs. This book outlines an approach to selling, one that is based on: engaging in directed conversations instead of making presentations, and asking relevant questions., The program that is revolutionizing highend selling, by showing companies how to "clone" their top sales performers.
LC Classification Number
HF5438.25.B669 2003
Item description from the seller
Seller feedback (47,164)
- v***t (796)- Feedback left by buyer.Past monthVerified purchaseItem arrived in about a week, good condition, needed for collection
- v***t (796)- Feedback left by buyer.Past monthVerified purchaseItem arrived in about a week, good condition, needed for collection
- eBay automated feedback- Feedback left by buyer.Past monthOrder completed successfully—tracked and on time
Seller feedback (47,164)
- v***t (796)- Feedback left by buyer.Past monthVerified purchaseItem arrived in about a week, good condition, needed for collection
- v***t (796)- Feedback left by buyer.Past monthVerified purchaseItem arrived in about a week, good condition, needed for collection
- eBay automated feedback- Feedback left by buyer.Past monthOrder completed successfully—tracked and on time