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Building an ITIL-based service management department
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Located in: Rossendale, United Kingdom
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eBay item number:156132427464
Item specifics
- Condition
- Book Title
- Building an ITIL-based service management department
- Genre
- Management of specific areas
- ISBN
- 9780113310968
- Publication Year
- 2008
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Building an Itil Based Service Management Department
- Item Height
- 220mm
- Publisher
- TSO
- Item Width
- 216mm
- Subject
- Computer Science, Management
- Number of Pages
- 117 Pages
About this product
Product Information
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how to build a Department to run and manage those processes, leaving the question How can I structure my organization to most effectively support ITIL Service Management? This book plugs the gap by explaining in a structured and logical manner how to build an ITIL based Service Management Department that will both support and supplement those processes.The publication uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces and encompasses both ITIL Version 2 and ITIL Version 3.
Product Identifiers
Publisher
TSO
ISBN-13
9780113310968
eBay Product ID (ePID)
90848084
Product Key Features
Publication Name
Building an Itil Based Service Management Department
Format
Paperback
Language
English
Subject
Computer Science, Management
Publication Year
2008
Type
Textbook
Number of Pages
117 Pages
Dimensions
Item Height
220mm
Item Width
216mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 901578627
Seller assumes all responsibility for this listing.
eBay item number:156132427464
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This was a brilliant original series addressing some profound questions relating to our often misguided desire to be able to foresee the future. Sadly cancelled before it reached its conclusion due to inexplicably low viewing figures, but very gripping nonetheless. I'm looking forward to watching it again. Fast dispatch and delivery, good value