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Five Star Formula: Create Incredible Guest Experiences That Lead To Five Star Re

Condition:

Very Good

Price:

GBP 5.98

ApproximatelyS$ 10.13

Postage:

GBP 5.20 (approx S$ 8.81) Standard Postage. See detailsfor shipping

Located in: Rossendale, United Kingdom

Delivery:

Estimated between Thu, 9 May and Tue, 28 May to 43230

Seller ships within 1 day after receiving cleared payment.

Returns:

30 days return. Buyer pays for return shipping. See details- for more information about returns

Coverage:

Read item description or contact seller for details. See all detailsSee all details on coverage

(Not eligible for eBay purchase protection programmes)

Seller information

webuybooks (2064600)
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eBay item number:156048119111

Last updated on Apr 22, 2024 20:59:48 SGTView all revisionsView all revisions

Item specifics

Condition: Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, ... Very Good: A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See all condition definitionsopens in a new window or tab

Book Title: Five Star Formula: Create Incredible Guest Experiences That Lead

Genre: BUSINESS & ECONOMICS

ISBN: 9781781332597

Publication Year: 2017

Type: Textbook

Format: Paperback

Language: English

Publication Name: Five Star Formula: Create incredible guest experiences that lead to five star reviews and an award winning hospitality business

Item Height: 216mm

Author: Joy Zarine

Publisher: Rethink Press

Item Width: 140mm

Subject: Government, Management, Business

Item Weight: 220g

Number of Pages: 180 Pages

About this product

Product Information

How would it feel to always be fully booked with happy guests who love what you do in your restaurant, bar or hotel? For five star businesses this is a daily reality. Their businesses create raving fans, receive five star reviews, win awards and have employees who are dedicated to the prosperity and future of the business. With numerous success stories, hospitality and guest experience expert Joy Zarine understands how to transform hospitality venues and empower them to brand, scale, be profitable and win awards. This book shows you how to transform your business and build a highly successful, restaurant, bar or hotel that both your guests and employees feel passionate about. When you read The Five Star Formula you will gain a deeper understanding of the vital ingredients of success: * CLARITY - understanding where your business is now and creating a clear vision of the business you want to build * CULTURE - creating a culture that attracts and rewards passionate and dedicated employees * CUSTOMER - identifying and appealing to the ideal guests your business needs to succeed * CREATIVITY - finding your unique offering so you can stand out from the competition and make your mark * COMMENDATIONS - winning awards for your business and enjoying the benefits of award-winning status for years to come If you want to build a profitable, scalable and exceptional business while transforming your guest experiences you need to read this book.

Product Identifiers

Publisher

Rethink Press

ISBN-13

9781781332597

eBay Product ID (ePID)

14046708768

Product Key Features

Author

Joy Zarine

Publication Name

Five Star Formula: Create incredible guest experiences that lead to five star reviews and an award winning hospitality business

Format

Paperback

Language

English

Subject

Government, Management, Business

Publication Year

2017

Type

Textbook

Number of Pages

180 Pages

Dimensions

Item Height

216mm

Item Width

140mm

Item Weight

220g

Additional Product Features

Title_Author

Joy Zarine

Country/Region of Manufacture

United Kingdom

Item description from the seller

Business seller information

Value Added Tax Number:

GB 901578627

Seller assumes all responsibility for this listing.

eBay item number:156048119111

Last updated on Apr 22, 2024 20:59:48 SGTView all revisionsView all revisions

Postage and handling

Item location:

Rossendale, United Kingdom

Post to:

Worldwide

Excludes:

Afghanistan, Austria, Central America and Caribbean, Estonia, Germany, Libya, Nauru, Russian Federation, Somalia, South America, Switzerland, Ukraine, Yemen

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Postage and handling	To	Service	Delivery*See Delivery notes
GBP 5.20 (approx S$ 8.81)	United States	Standard Postage (Standard Int'l Postage)	Estimated between Thu, 9 May and Tue, 28 May to 43230 Seller ships within 1 day after receiving cleared payment.

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually ship within 1 business day of receiving cleared payment.

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