Calming Upset Customers & Telephone Courtesy & Customer Service - 2 Books - Good

The Wizard of Roz
(3513)
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US $7.99
ApproximatelyS$ 10.44
Condition:
Good
“Good Condition - See Pictures”
Breathe easy. Free returns.
Shipping:
US $4.99 (approx S$ 6.52) USPS Media MailTM.
Located in: Glendora, New Jersey, United States
Delivery:
Estimated between Sat, 22 Nov and Wed, 26 Nov to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Seller pays for return shipping.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:146876988952
Last updated on Nov 06, 2025 23:17:23 SGTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab
Seller Notes
“Good Condition - See Pictures”
Country of Origin
United States
Book Title
Telephone Courtesy & Customer Service
Signed
No
Custom Bundle
No
Ex Libris
No
Book Series
A Fifty-Minute Series
Narrative Type
Nonfiction
Original Language
English
Publisher
Crisp Publications
Inscribed
No
Intended Audience
Young Adults, Adults
Vintage
Yes
Personalize
No
Type
Picture Book
Format
Paperback
Language
English
Personalized
No
Author
Lloyd C. Finch & Rebecca L. Morgan
Features
Illustrated
Genre
Business, Economics & Industry, Personal & Professional Development
Topic
Telephone Courtesy, Customer Service, Customer Needs, Telephone Techniques, Telephone Conversation
Category

Item description from the seller

About this seller

The Wizard of Roz

100% positive feedback•6.9K items sold

Joined Feb 2000
Usually responds within 24 hours
Welcome, I sell various items from Collectibles, Board Games, Action Figures, Sports Collectibles, Sporting Event Tickets plus Various New & Used items. I always ship within 1 Business Day after ...
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Detailed Seller Ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

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    Past 6 months
    Verified purchase
    Perfect soup mugs! Great price! As described and shipped quickly. The were packed very securely, the delivery people smashed the box, I was scared something would be broken, but not even a chip perfect mugs.
    Vintage “Soup Recipe” Mugs / Cups with Handles - Set Of 5 - Very Good Condition (#146668445260)
  • 3***2 (48)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Precisely as described item, packaged well and delivered promptly at a nice price. Flawless transaction in every regard. With my thanks, I'm happy to recommend this seller.
    San Francisco Giants Shirt - Men's Size: XL - Gray - 90% Cotton - Good Condition (#146768191215)
  • 1***b (3)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller! Great transaction! Thank you! Fast shipping, packed with special instruction, communicative. Product as described.
    Garfield Comic Strip Plush (Nickelodeon) 2022 Viacom / Toy Factory - Very Good (#135767571298)
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