Picture 1 of 1

Have one to sell?

Sell it yourself

Customer Experience For Dummies by Roy Barnes (English) Paperback Book

Condition:

Brand New

Quantity:

3 available

Price:

AU $42.12

ApproximatelyS$ 37.88

Postage:

AU $15.35 (approx S$ 13.81) International Standard : tracked-no signature (7 to 15 business days). See detailsfor shipping

Located in: Melbourne, Australia

Delivery:

Estimated between Mon, 1 Jul and Wed, 10 Jul to 43230

Returns:

30 days return. Buyer pays for return shipping. See details- for more information about returns

Coverage:

Read item description or contact seller for details. See all detailsSee all details on coverage

(Not eligible for eBay purchase protection programmes)

Shop with confidence

eBay Premium Service

Trusted seller, fast shipping, and easy returns.

Learn more- Top Rated Plus - opens in a new window or tab

Seller information

the_nile (1214773)
98.2% positive feedback

Registered as a Business Seller

Report this item - opens in new window or tab

Seller assumes all responsibility for this listing.

eBay item number:145759377417

Item specifics

Condition: Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab

ISBN-13: 9781118725603

Book Title: Customer Experience For Dummies

ISBN: 9781118725603

Publication Year: 2015

Type: Textbook

Format: Paperback

Language: English

Publication Name: Customer Experience for Dummies

Item Height: 237mm

Author: Roy Barnes, Bob Kelleher

Publisher: John Wiley & Sons Inc

Item Width: 185mm

Subject: Marketing

Item Weight: 650g

Number of Pages: 360 Pages

About this product

Product Information

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises. The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more. Gives you the tools you need to target customers more precisely Helps you implement new social and mobile strategies Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels Explains how a fully-engaged customer can help you outperform the competition Learn how to respond effectively to customer feedback Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.

Product Identifiers

Publisher

John Wiley & Sons Inc

ISBN-13

9781118725603

eBay Product ID (ePID)

184532814

Product Key Features

Author

Roy Barnes, Bob Kelleher

Publication Name

Customer Experience for Dummies

Format

Paperback

Language

English

Subject

Marketing

Publication Year

2015

Type

Textbook

Number of Pages

360 Pages

Dimensions

Item Height

237mm

Item Width

185mm

Item Weight

650g

Additional Product Features

Title_Author

Roy Barnes, Bob Kelleher

Country/Region of Manufacture

United States

Item description from the seller

Business seller information

Value Added Tax Number:

AU 82107909133
GB 293967539

Seller assumes all responsibility for this listing.

eBay item number:145759377417

Postage and handling

Item location:

Melbourne, Australia

Post to:

Worldwide

Excludes:

Afghanistan, Algeria, American Samoa, Angola, Anguilla, Armenia, Azerbaijan Republic, Bangladesh, Belarus, Benin, Bhutan, Bolivia, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Costa Rica, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, Gabon Republic, Gambia, Georgia, Ghana, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Ireland, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Morocco, Mozambique, Namibia, New Caledonia, Nicaragua, Niger, Nigeria, North Korea, Pakistan, Papua New Guinea, Paraguay, Peru, Puerto Rico, Republic of the Congo, Reunion, Russian Federation, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, South Korea, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, United Kingdom, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Western Samoa, Yemen, Zambia, Zimbabwe

Quantity:

Change country:

Postage and handling	Each additional item	To	Service	Delivery*See Delivery notes
AU $15.35 (approx S$ 13.81)	AU $15.35 (approx S$ 13.81)	United States	International Standard : tracked-no signature (7 to 15 business days)	Estimated between Mon, 1 Jul and Wed, 10 Jul to 43230

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually post within 5 business days of receiving cleared payment.

Taxes

Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases.