Picture 1 of 1
When Push Comes to Shove: A Practical Guide to Mediating Disputes
by Slaikeu, Karl a. | HC | VeryGood
Condition:
“May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend ”... Read moreabout condition
Postage:
Located in: Aurora, Illinois, United States
Delivery:
Estimated between Fri, 21 Jun and Tue, 25 Jun to 43230
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller information
- 99% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:144585347083
Item specifics
- Condition
- Very Good
- Seller Notes
- Binding
- Hardcover
- Weight
- 1 lbs
- Product Group
- Book
- IsTextBook
- Yes
- ISBN
- 9780787901615
- Subject Area
- Psychology, Business & Economics
- Publication Name
- When Push Comes to Shove : a Practical Guide to Mediating Disputes
- Item Length
- 9.3 in
- Publisher
- Wiley & Sons, Incorporated, John
- Subject
- General, Interpersonal Relations
- Publication Year
- 1995
- Type
- Textbook
- Format
- Hardcover
- Language
- English
- Item Height
- 0.8 in
- Item Width
- 6.4 in
- Item Weight
- 19.7 Oz
- Number of Pages
- 320 Pages
About this product
Product Information
Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
078790161x
ISBN-13
9780787901615
eBay Product ID (ePID)
27038748122
Product Key Features
Publication Name
When Push Comes to Shove : a Practical Guide to Mediating Disputes
Format
Hardcover
Language
English
Subject
General, Interpersonal Relations
Publication Year
1995
Type
Textbook
Subject Area
Psychology, Business & Economics
Number of Pages
320 Pages
Dimensions
Item Length
9.3 in
Item Height
0.8 in
Item Width
6.4 in
Item Weight
19.7 Oz
Additional Product Features
LCCN
95-022873
Intended Audience
Scholarly & Professional
Lc Classification Number
Hm136.S644 1996
Table of Content
Preface xi The Author xvii A Brief Introduction to Mediation 1 1 Starting Out: The Key Concepts of Mediation 3 2 Using the Conflict Grid to Analyze Disputes and GenerateSolutions 23 3 Preparing to be a Mediator 45 Step One: First Contact 53 4 Orienting the Parties 55 5 Arranging the Meeting Space 65 Step Two: The Opening Meeting 73 6 Conducting the First Meeting 75 Step Three: The Caucus Process 89 7 Conducting Separate Meetings 91 8 Learning by Example: Two Caucus Stories 111 9 Generating Solutions and Drafting a Trial Agreement 123 Step Four: Joint/Shuttle Meetings 131 10 Planning the Next Round 133 11 Using the SOS Model (Summaries-Offers-Summaries) 137 12 Resolving Impasses 147 Step Five: Closing 163 13 Testing the Agreement 165 14 Putting the Agreement in Writing 171 15 Wrapping up the Process 187 Variations 193 16 When Interpersonal Peacemaking is Needed 195 17 When Face-to-Face Meetings Won't Work 209 18 When Informal Mediation Can Help 213 Epilogue: The Mediator's Calling 219 Resources 223 A Communication Skills Review 225 B Sample Ground Rules and Forms 237 C Ethical Standards 243 D Mediation of Disputes Involving Domestic Violence 247 E Professional Organizations 251 F Cases 253 G Exercise Feedback 265 Quick Reference Checklist 285 Notes 291 Index 295
Copyright Date
1996
Dewey Decimal
303.6/9
Dewey Edition
20
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:144585347083
Postage and handling
Item location:
Aurora, Illinois, United States
Post to:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Colombia, Costa Rica, Cyprus, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Gabon Republic, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Kitts-Nevis, Saint Lucia, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovenia, Solomon Islands, Sri Lanka, Suriname, Swaziland, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Western Samoa, Worldwide, Yemen, Zambia, Zimbabwe
Excludes:
Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, Ukraine, Venezuela
| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Economy Shipping | Estimated between Fri, 21 Jun and Tue, 25 Jun to 43230 |
| US $15.99 (approx S$ 21.66) | United States | Expedited Shipping | Estimated on or before Thu, 20 Jun to 43230 |
| Taxes |
|---|
| Seller charges sales tax in |
Sales Tax for an item #144585347083
Sales Tax for an item #144585347083
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|---|
| Missouri (MO) | 8.238% |
Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days after the buyer receives it | Money Back |
The seller is responsible for return postage costs.
Seller feedback (5,217,797)
t***u (816)- Feedback left by buyer.
Past month
Verified purchase
Fast shipper, great seller
t***u (816)- Feedback left by buyer.
Past month
Verified purchase
Fast shipper, great seller
w***w (234)- Feedback left by buyer.
Past month
Verified purchase
Great price, quick ship, Grade A seller!