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Implementing Quality in the Public Sector (Financial Times),Tony Bendell,etc.,

Condition:

Good

Quantity:

3 available

Price:

GBP 28.74

ApproximatelyS$ 48.66

Postage:

GBP 8.99 (approx S$ 15.22) Standard Postage. See detailsfor shipping

Located in: South East, United Kingdom

Delivery:

Estimated between Thu, 9 May and Tue, 28 May to 43230

Seller ships within 1 day after receiving cleared payment.

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30 days return. Buyer pays for return shipping. See details- for more information about returns

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cmedia_group (950928)
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eBay item number:134002606664

Last updated on May 05, 2024 12:59:06 SGTView all revisionsView all revisions

Item specifics

Condition: Good: A book that has been read but is in good condition. Very minimal damage to the cover including ... Good: A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab

Title: Implementing Quality in the Public Sector (Financial Times)

ISBN: 9780273605232

EAN: 9780273605232

Subject Area: Civil Service

Publication Name: Implementing Quality in the Public Sector

Publisher: Pearson Professional Education

Subject: Government, Management

Publication Year: 1994

Type: Textbook

Format: Hardcover

Language: English

Item Height: 234mm

Author: Tony Bendell, Louise Boulter, John Kelly, Etc.

Item Width: 156mm

Item Weight: 540g

Number of Pages: 224 Pages

About this product

Product Information

This guide to implementing total quality management in the public sector addresses the cultural and special circumstances which are experienced in this area. It highlights lessons learned in the US in order to help managers avoid, and overcome, pitfalls which might otherwise be encountered. Case studies from the DTI, South Yorkshire Police Authority, the Inland Revenue and health authorities are included with a discussion of how to deal with conflicting interests. This study should be of interest to managers operating in the public sector who have to absorb and implement the changes brought about by the Charter initiatives.

Product Identifiers

Publisher

Pearson Professional Education

ISBN-13

9780273605232

eBay Product ID (ePID)

89460346

Product Key Features

Subject Area

Civil Service

Author

Tony Bendell, Louise Boulter, John Kelly, Etc.

Publication Name

Implementing Quality in the Public Sector

Format

Hardcover

Language

English

Subject

Government, Management

Publication Year

1994

Type

Textbook

Number of Pages

224 Pages

Dimensions

Item Height

234mm

Item Width

156mm

Item Weight

540g

Additional Product Features

Title_Author

John Kelly, Louise Boulter, Etc., Tony Bendell

Series Title

Financial Times

Country/Region of Manufacture

United Kingdom

Item description from the seller

Business seller information

Value Added Tax Number:

GB 724 4981 18

Seller assumes all responsibility for this listing.

eBay item number:134002606664

Last updated on May 05, 2024 12:59:06 SGTView all revisionsView all revisions

Postage and handling

Item location:

South East, United Kingdom

Post to:

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Postage and handling	Each additional item	To	Service	Delivery*See Delivery notes
GBP 8.99 (approx S$ 15.22)	GBP 8.99 (approx S$ 15.22)	United States	Standard Postage (Standard Int'l Postage)	Estimated between Thu, 9 May and Tue, 28 May to 43230 Seller ships within 1 day after receiving cleared payment.

Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Delivery times may vary, especially during peak periods.

Handling time

Will usually ship within 1 business day of receiving cleared payment.

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