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Management Book Meeting Exceeding Customer Expectations 7E with CD-ROM 2001
US $22.46
ApproximatelyS$ 28.88
or Best Offer
Was US $29.95 (25% off)
Condition:
“Book is like new condition with only minor wear, CD is included and was never used....see pictures ”... Read moreabout condition
Like New
A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
Sale ends in: 7h 17m
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Shipping:
Free USPS Media MailTM.
Located in: Belleville, Illinois, United States
Delivery:
Estimated between Tue, 22 Jul and Fri, 25 Jul to 94104
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:133026648722
Item specifics
- Condition
- Like New
- Seller Notes
- Product Type
- Textbook
- Features
- CD-ROM Included
- Country/Region of Manufacture
- United States
- Educational Level
- College
- ISBN
- 9780324027259
About this product
Product Identifiers
Publisher
Cengage Learning
ISBN-10
0324027257
ISBN-13
9780324027259
eBay Product ID (ePID)
648042
Product Key Features
Number of Pages
760 Pages
Publication Name
Management : Meeting and Exceeding Customer Expectations
Language
English
Publication Year
2001
Subject
Skills, Decision-Making & Problem Solving, Management
Type
Textbook
Subject Area
Business & Economics
Format
Hardcover
Dimensions
Item Weight
56.9 Oz
Item Length
9.8 in
Item Width
8.3 in
Additional Product Features
Edition Number
7
Intended Audience
College Audience
LCCN
2001-034494
Reviews
My students find it readable, well sub-setted, colorful, with straightforward requirements of the review questions, critical thinking questions, skill-builder exercises, and relevant application cases., I like the side bar references to various current vignettes such as "Management in Action" and "Global Applications."
Dewey Edition
21
Illustrated
Yes
Dewey Decimal
658.4
Synopsis
This seventh edition of Management: Meeting and Exceeding Customer Expectations is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs, and (2) the need for organizations and their people to be guided by effective leadership.
LC Classification Number
HD31.P55 2002
Item description from the seller
Seller feedback (11,293)
- c***a (132)- Feedback left by buyer.Past 6 monthsVerified purchaseVery prompt seller
- r***e (236)- Feedback left by buyer.Past 6 monthsVerified purchaseI absolutely love Jingle Pup and I'm very happy that this is new and in such good condition. Thank you!
- s***o (503)- Feedback left by buyer.Past 6 monthsVerified purchaseThe rhino plush was well packed, secure, and protected. The plush is in perfect condition as described. Fast shipping. Great communicator. Great value for the plush. Awesome and recommended seller.Spike TY Beanie Baby Rhino Rhinoceros 4th 5th Tags PVC Error DOB 8 13 1996 MWNMT (#365337857046)
Seller feedback (11,293)
- c***a (132)- Feedback left by buyer.Past 6 monthsVerified purchaseVery prompt seller
- r***e (236)- Feedback left by buyer.Past 6 monthsVerified purchaseI absolutely love Jingle Pup and I'm very happy that this is new and in such good condition. Thank you!
- s***o (503)- Feedback left by buyer.Past 6 monthsVerified purchaseThe rhino plush was well packed, secure, and protected. The plush is in perfect condition as described. Fast shipping. Great communicator. Great value for the plush. Awesome and recommended seller.Spike TY Beanie Baby Rhino Rhinoceros 4th 5th Tags PVC Error DOB 8 13 1996 MWNMT (#365337857046)