Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...

Wilt Liquidation LLC
(2725)
Seller's other items
Contact seller
US $5.79
ApproximatelyS$ 7.49
or Best Offer
Condition:
Like New
Shipping:
Free USPS Media MailTM.
Located in: Fredericksburg, Virginia, United States
Delivery:
Estimated between Fri, 24 Oct and Wed, 29 Oct to 94104
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:115825668082
Last updated on Nov 16, 2023 13:53:37 SGTView all revisionsView all revisions

Item specifics

Condition
Like New: A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is ...
Binding
Paperback
Product Group
Book
Source Language
English
Country/Region of Manufacture
United States
Weight
0 lbs
IsTextBook
No
ISBN
9780375701207
Category

About this product

Product Information

How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.

Product Identifiers

Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655

Product Key Features

Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Author
Ellen Phillips
Subject Area
Business & Economics, Rรฉfรฉrence, Language Arts & Disciplines
Format
Trade Paperback

Dimensions

Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in

Additional Product Features

LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998

Item description from the seller

About this seller

Wilt Liquidation LLC

99.4% positive feedbackโ€ข6.7K items sold

Joined Feb 2008
Wilt Liquidation (Veteran Small Business)- Owned by Jeremy & Liz Wilt in VA. We sell Open boxes/ New / Customer Returns and lightly used items from large retail giants. All our listings have detailed ...
See more
Visit storeContact

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (2,348)

All ratingsselected
Positive
Neutral
Negative
  • b***l (26)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I had a good experience with the seller. The packaging and shipping was secure, and the price was fair. The cassette came as described with no damage and plays just fine. Great seller! Thank you!
    Fleetwood Mac: Self Titled (Cassette Tape 1975) VG Condition (#116657640109)
  • i***i (515)- Feedback left by buyer.
    Past month
    Verified purchase
    ๐Ÿ’ซ๐Ÿ’•AMAZING SELLER!๐Ÿ’•๐Ÿ’ซ Super Quick Ship & nice packaging ๐Ÿ’ซ Item as Described, ๐Ÿ’ซArrived In Wonderful Condition๐Ÿ’ซ ๐Ÿ˜ Great Prices! Happy customer over here.. ๐Ÿ˜Œ HIGHLY RECOMMENDED! ๐ŸŒŸ๐Ÿ™Œ๐Ÿผ ๐ŸŒŸ
    Entourage The Movie: (DVD 2015) Kevin Connolly, Adrian Greer - Brand New Sealed (#115904824913)
  • 2***1 (1793)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast and smooth transaction. Lightning fast shipping! CDs are in great shape, as described, and packaged securely. Great seller, great communication. Hope to do business again soon! Thank you!
    Mary J. Blige: My Life II...The Journey Continues (Act 1) (CD 2011) VG Condition (#116475115698)
See all feedback