2 min article

Estimated delivery dates for sellers

For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an expected delivery date on eBay listings.

Handling and dispatch time

We define handling time as the time it takes you to hand over the item to the shipping provider after the buyer has paid.

Buyers want their purchases to arrive quickly, so we recommend setting a dispatch time of no more than 2 days. Shorter dispatch times are always better if you can reliably meet them.

If you offer 1-day handling, remember the time frame isn't based on 24 hours: it's the end of the next business day. For example, if a buyer pays for your item on Monday, it needs to be scanned by Tuesday, 11:59pm.

If an item is bought on Friday, Saturday, or Sunday, it needs to have tracking added by Monday, 11:59pm.

Weekend and holiday deliveries

Weekends and holidays aren't included in estimated delivery dates, even though some carriers deliver on weekends.

A buyer may contact you if they specifically need a weekend delivery, or if they want a faster delivery option. If they're willing to pay any difference in cost, it's up to you whether to accept their request or not.

Express delivery on eBay

To appeal to buyers who need items quickly, consider adding express delivery services to your listing, such as overnight, next-day, or same-day delivery.

To offer express delivery:

  1. Go to the Shipping details section when creating a listing.
  2. Choose your preferred carrier(s) from the Services dropdown menu.

The estimated delivery date shown on your listings is based on your handling time, and the delivery or courier services you offer.

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