Whether you’re buying or selling, you can stay on top of what’s happening on eBay by receiving notifications about:

Order updates: Get the latest updates on items you've purchased
Shopping updates: Updates about items you're interested in, listings that are ending, offers you've made, and changes to items in your cart
Recommendations and rewards: Personalized recommendations, eBay rewards and offers, what's trending on eBay
Selling: Auctions, offers/counteroffers, order updates and listing help
General: Messages received, daily and special deals
Saved Searches: Notifications on the searches you've saved

You can choose to receive notifications via the eBay app, emails to your registered email address, or SMS/text messages.

Turning on eBay app notifications

Here’s how to turn on notifications to stay up to date with all your eBay activity:

iOS devices

Android devices

Troubleshooting eBay app notification issues

Here are some common issues with eBay app notifications and how to resolve them.

My Android device has lost the "cha-ching" notification sound when I sell an item

My notifications are delayed on my Android device

Email notifications

By default, you’ll automatically receive email notifications about your eBay activity to your registered email address. You can change the following settings at any time:

The email address notifications are sent to
The notifications you’d like to receive

Here’s how to change your settings in My eBay:

Go to Communication preferences - opens in new window or tab.
Select Show All at the top of the page to see your current settings.
Set or change your settings.
Select Save.

You can also receive alerts on your mobile device by downloading the eBay app and following the steps above to turn notifications on.

eBay will send notifications for the purposes identified in our Privacy Policy. The number of messages we send varies based on your activity.

Tip
If you’re not getting notifications even after you’ve set them up in your preferences, try checking your junk mail folder.

Settings