ShoreTel IP230 Phone Sets

Buyers Guide to ShoreTel ShorePhone IP230 Phone

When shopping for a business phone, it is important to make sure that the one you choose has all the functions you need in order to perform at the highest level. The ShoreTel IP230 is a professional use handset phone designed for business use with many features. Here are the most important factors about the affordably priced ShoreTel IP230 you should consider before you make your next business handset purchase on eBay.

What are some of the ShoreTel IP 230's main functions?

The ShoreTel IP230 has a number of unique functions that make it a go-to business phone for single or multiple users:

  • User-friendly interface: Large visual interface that allows users to quickly navigate to desired functions as well as see who is calling without having to squint.
  • Programmable: Users can program and configure custom keys as extensions or speed dial numbers. There is a built-in call directory that can save a bunch of phone numbers for easy access and quick dialing.
  • Conference call: Ability to conference call with up to six other connected callers.
  • Intercom function: One-button Intercom function allows users to quickly reach one another without having to use an individual call line.
What does the phone display show?

The ShorePhone display is a large 141 pixel by 44 pixel screen that is designed to show you all the important details and information, such as the first and last name of the person who's calling, what call handling mode the phone is currently set to, what is the time and date, how many new voice messages and missed calls there are, what is the extension number of the device, and over 100 different icons that show call state.

Is there a password capability for the device's voicemail box?

Yes, when you use the device for the first time, you will be prompted to set up your extension number, password, and record your name. To log in to your voicemail, simply press the voicemail button and then enter your password followed by the pound key. To check your email from another ShoreTel IP230 phone on your network, press the voicemail button, the pound key followed by your extension number and then the pound key again. You can also access a user's voicemail from an outside phone and other call options using similar methods, all of which you can find in the user manual of the device.

Is there a call monitoring function with this phone?

Yes, the ShoreTel IP230 allows a system administrator to listen in on a call in silent mode or use a "barge in" feature, which allows the administrator to dynamically enter a call at any time. This is a useful feature for sales calls and related telephone business training.

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