First Rhythm Records are a completely independent family run business supplying brand new top quality CDs and Vinyl.

Are your items new? - YES! All items are 100% brand new and supplied as they are manufactured. This sometimes means that CDs or DVDs may not be sealed or shrinkwrapped, this is purely a record company/manufacturer decision and is common in the UK, but we guarantee ALL ITEMS ARE NEW.

If you have already made a purchase please use the 'Contact Seller' option eBay provide, this will ensure that we receive relevant order information to enable us to promptly deal with your enquiry. We aim to respond same day during our business hours of Mon-Fri 9am to 6pm.

If you need us to answer any queries before your purchase then please email sales@firstrhythm.co.uk.

Please click here to view detailed Delivery & Returns information.

Our aim is to despatch items within 2 working days of payment being received, although due to stock locations some items may take a little longer.

ALL RETURNS MUST HAVE A RETURNS NUMBER FROM CUSTOMER SERVICES

UK returns need to be received by us within 21 days of order quoting Return Number given by customer service. Airmail returns post date needs to be within 35 days of order and must have an Returns Number given by customer service.

Any items returned as faulty will be tested and if no fault is found, the item will be sent back. Any items not required can be returned within the returns period quoting Returns Number but they need to be in new condition and any defects upon arrival will invalidate the return. Only the actual item price will be refunded, no postage costs.

We will issue replacement for items not arrived within Royal Mail specified times, however we need to be made aware of non-arrival within the following timescales:
UK - 21 days, please allow 14 days to arrive
Airmail - 35 days, please allow 28 days to arrive