All  items can be shipped either nationally, or  internationally from the UK, but postal charges will  apply. Your order will be handled with professional  care, packed carefully and dispatched to the due address  in a very efficient and time saving process. In most  cases, your order will have been dealt with in less than  48 hours of receiving payment, ready for dispatch.

Payment should be  made within 7 days of the sale coming to a close, unless  some sort of agreement has been made prior to the  transaction. We accept payment through PayPal, credit card,  cheques and postal orders (GBP only). Goods will be  dispatched promptly, only after payment has been   received.

Our  preferred method of receiving payment, easy to use, very secure, and  you are also protected with PayPal policies.

Cheques/Postal Orders (GBP only)

Please Email us for further instructions, and we will  notify you on what to do. Please note that cheques may  take up to 7 working days to clear out, only then will  your goods be dispatched. Postal orders are also  accepted.

Credit/Debit Card (UK Only)

Payment by  credit/debit card is also accepted. For further assistance on this  matter, please feel free to contact us through email.

Postage and Packaging - The term P&P stands for Postage and packaging. These  include costs of postage, packing material, professional  handling of goods and other fees that are part of  processing your order.

Returns - At  Lowplex we understand the importance of customer  satisfaction, and therefore are quite happy to accept returns if you are not  completely pleased with your product, as long as it is  returned to us in the same condition sent to you and we have been  contacted within 7 days of receiving the product by e-mail, so that our staff are aware of the  matter.

Address Check -  Please check the local address you have given us is  correct. This may sound obvious, but every so often we  have a similar case.

Faulty Goods -  Our goods are inspected carefully by our packing staff  before being dispatched, and so will be in good  condition. In the unlikely event of goods being faulty  (damaged in transit e.t.c), we will gladly accept the  return and replace the product for absolutely no cost to  you. If a replacement is not available, we are also  willing to refund you.

Region Restrictions - This mainly applies to those living the US. Some  international edition books are prohibited for sale in  US, and therefore not for sale to those living in  restricted areas.

IMPORTANT NOTE: Please be sure to read and comply with  our terms and conditions before bidding on any item. Its  importance is to ensure  you are completely  satisfied with your purchase and helps avoid any  misunderstandings later on.

E.&.O.E