Items Are Eligible for a 14 day refund from Delivery Date, per specifications below.

Spray Tanning Solutions, Skin care or Prep items, Cosmetics, Equipment Cleaners: 14 day return policy from delivery date. All Items must be unopened, unused, in original new condition.  Please be sure you understand your purchase and are selecting the proper product for your skin type and needs. If you need help selecting the proper product, or DHA / Darkness level for your skin type, click HERE . Or contact us through Ebay My Messages.

We cannot guarantee individual results as personal skin type, conditions, application techniques can affect the outcome of the developed color, fade and wear. Examples: individual allergies, medications, women's cycles, hormonal changes, life changes (stress), skin preparation, product depth used, product amount applied, wear time before showering, client applied lotions, scrubs, environmental changes, life style habits etc. Our excellent feedback should assure you that we provide a consistent, fresh and quality product that our many repeat clients find satisfactory.

Original and Return postage (both ways) will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions.

Equipment and Supplies: All Spray Tan Equipment (Sprayer Units) have a 14 day return window. You may try or test your item, but it must be returned undamaged, unbroken, unabused, in new original condition. All components and parts must be included in the return package.

All items must be post marked within 14 days of your delivery date, NOT YOUR PURCHASE DATE.A refund will be issued minus actual shipping costs incurred by Tampa Bay Tan. Buyer responsible for return shipping costs, customs, and or brokerage or other fees. If an item is returned and postmarked after the 14 day window, a 25% restock fee will be charged. No returns after 30 days accepted, only replacement/repair for warranty issues. NO EXCEPTIONS. All warranty returns must have a copy of the sales invoice, an RMA form with a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions. See Warranty Tab for Details

Pop Up Spray Tan Tents: Item may be returned within 14 days if in unused, unopened, complete, new original condition. Original and Return postage and fees (both ways) will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions. We will replace a defective item 1(one) time within 30 days of buyers delivery date. Tent and bag must be returned to shippers location. Shipping cost of the original and replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped.

Disposable items: (skin or breathing protective products, applicators, sticky feet, nasal filters, gloves, mitts, sponges) Item may be returned within 14 days if in unused, unopened, new original condition in original package. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. No exceptions.

Shipping Refunds: We regret that we are unable to refund your original shipping charges unless the return, mis-delivery, or delay was a result of our error. Customs fees, brokerages, or other shipping related fees are the responsibility of the buyer. On all returns or refunds of "Free Ship" items, buyer will be responsible for the original shipping cost paid by Tampa Bay Tan, to deliver the item to the clients location. See Shipping Policy Tab for details. Add one business day to all shipping times, including expedited for correct delivery estimates

We strive to give great service before, during and after the sale. If you have issue, please give us the opportunity to resolve it before filing complaints.

ALL RETURNS MUST INCLUDE A COPY OF YOUR SALES RECEIPT, RETURN MERCHANDISE FORM (RMA) AND A BRIEF EXPLANATION AS TO WHY YOU ARE RETURNING THE ITEM. WHEN YOU RETURN AN ITEM, PLEASE EMAIL US THE TRACKING # SO WE CAN PROPERLY HANDLE YOUR REFUND OR REPAIR

Please Send All Returns To The Address Below

Tampa Bay Tan
 Att: Returns Dept
 11920 31st Ct N
 St.Petersburg, Fla 33716

PH: 727 232 1561, M-F, 9-5, EST (Orders cannot be placed at this phone number)

Preferred contact for fastest response: EBay Message System

Thank you,

TAMPA BAY TAN

• We ship within the 48 Contiguous United States with UPS Ground.
• Alaska Puerto Rico and Hawaii will incur an additional charge
• All UK Stock items ship with Interlink, from UK warehouse, to UK or Ireland locations only.
• Other International Shipping will be in the shipping options if available. Please select your country in the "more services" list. We ship via the USPS using Global Express Mail, 5-8 day delivery. Items ship from the USA warehouse.
• No PO Box Delivery
• We will ship to an APO/FPO address only if its a confirmed PayPal address.
• We Ship To PayPal Confirmed Addresses Only
• Domestic USA Items Will be Shipped by UPS Ground.
• Tracking #'s will be provided the day of shipping and viewable in your eBay purchase history under "items won".
• Misdeliverys or returns related to buyer address error, relocation, will be charged reshipment shipping costs and fees, before item can be reshipped
• Buyer responsible for all duties, taxes, brokerage and all other fees associated with delivery to your location
• We ship within 1 Business day of completed and paid order. Our cutoff shipping time for a completed order is 2:00 EST

Transit times below are UPS Ground (add 1-2 business days for UPS pickup-dispatch from our warehouse)

Spray Tanning Solutions, Skin Care, Equipment Cleaners and Cosmetics: Spray Tanning Solutions, skin care, equipment cleaners, cosmetic type products are refundable within 14 days for new, unused, unopened, in original condition only items. Product must be returned complete. Please be sure you understand your purchase and are selecting the proper product, depth, type and tint, for your skin type. If you need help selecting the proper DHA / Darkness level for your skin type, CLICK HERE. We cannot guarantee individual results as skin types, health and conditions can affect the unique outcome of the developed color. There are many customer related conditions that can impact the developed color. Examples: medications, women's cycles, life changes (stress), health, skin condition, skin preparation, client applied lotions, scrubs etc. Our excellent feedback should assure you that we have a quality product that many find provides a positive desired result.

Equipment and Supplies: All Spray Tan Equipment (Sprayer Units) have a 14 day client satisfaction return window. All items must be post marked within 14 days of your delivery date, NOT YOUR "PURCHASE DATE". A refund will be issued minus actual shipping incurred by Tampa Bay Tan. If an item is returned and postmarked after the 14 day window, a 25% restock fee will be charged. No returns after 30 days accepted, only replacement/repair for warranty issues. NO EXCEPTIONS. All returns must have a copy of the sales invoice and a brief explanation for the return. Return postage both ways will be the responsibility of the purchaser and will not be part of any refund amount. The spray machine turbine/motor and spray gun are WARRANTED for a total period of TWELVE-TWENTY FOUR MONTHS, or longer, based on the unit (see listing and or your product manual for terms)- from the ORIGINAL date of purchase by the ORIGINAL PURCHASER. Professional level Spray guns are warranted for life of original purchaser.

Proof of purchase must be included and all SHIPPING CHARGES on returns are to be pre-paid. Client/buyer responsible for shipping both the return and the replacement unit. Upon examination of the machine/equipment, it will be replaced or repaired at manufacturers/technicians discretion for/of any defects in material or workmanship.

This WARRANTY covers normal use wear and tear of mechanical, and electrical components. The warranty does NOT include: misuse, damage, neglect, abuse, alterations, disassembled equipment or modifications, lack of maintenance, cleaning, water damage to electrical parts and INCORRECT VOLTAGE CONNECTION. Products decorative or designer finish is not covered. Hoses, cups, gaskets, filters, solution pickup or air flow tubes, and other consumable end user replaceable items, that are routinely replaced related to the amount of consumer use are not covered.

Equipment Warranty: See Listing for time frame

Pop Up Spray Tan Tents: 14 day refund for returned tents in new, unused, unopened, original condition in original packaging. We will replace a defective tent 1(one) time within 30 days of receiving the original Pop Up. Shipping cost, brokerage customs or other fees, of the replacement unit will be the responsibility of the customer and must be paid prior to the replacement unit being shipped.

Nasal Filters, Sticky Feet, Sponges, Gloves, Mitts, Disposable items:14 day refund for returned new items in new, unused, unopened original condition in original packaging. Buyer responsible for shipping to and from

PLEASE CONTACT US FOR ALL WARRANTY AND SUPPORT ISSUES BEFORE RETURNING A ITEM.

• PayPal is Accepted and preferred.
• All Major Credit Cards Accepted for USA delivered items only,select Credit Card as payment method at checkout.
• Credit Card payment for non USA locations, please contact us direct, and we will email a CC authorization form
• Immediate Payment is required after the Winning Bid.
• Please be aware that PayPal eChecks take 5-7 days to clear, items will be shipped only after clearance.

Tampa Bay Tan
11920 31st Ct N
St.Petersburg, Fla 33716

Phone: (727) 232-1561
This is a customer assistance phone number only. Orders cannot be processed via phone. They must be placed through the eBay website.

Contact hours are 9am-5pm, EST, M-F

Preferred contact for fastest response: EBay Message System