*** All orders will not ship same day. They will generally ship 1 to 4 days after payment and will generally arrive 5 to 15 days after purchase for domestic orders. International orders may take 2 to 8 weeks to arrive for First Class International shipments.
*** If you place the order on a Friday, Saturday, Sunday, it will ship on Monday, Tuesday, or Wednesday (excluding Holidays).
*** If you order Green Soap, H2Ocean, Wavicide, etc.. It will ship GROUND, even if you pick Faster Service.
All US orders are sent using a trackable service. With this tracking service your package will be scanned and indicated as delivered once it is placed in your mailbox. Some packages may require a signature and if you aren’t home to sign for it then you will receive a slip indicating an attempt has been made. Pierced Pleasures will not replace or refund customers who claim that their package was not received once delivery confirmation has been indicated.
Although infrequent, lost packages can occur. Pierced Pleasures will not replace or refund customers who claim that their package was not received once delivery confirmation has been indicated or not.
U.S. RESIDENTS. & INTERNATIONAL ORDERS
The only way we will replace a shipment that is claimed to have not been received is if the Courier has lost the package and has said so.