| | |
|
Loading... Resume making your offer, if the page does not update immediately. |
Other item info
|
Item specifics | ||||
|



CLEARANCE SALEONLY $1 EACHWITH FREE REGULAR POSTWHAT'S NEXT?
FREQUENTLY ASKED QUESTIONS
Q1: Why so cheap?
A1: We sell direct to you from the factory without any shop front or staff costs to worry- that's why we can sell you at such a low price. We import in bulk with packaging done in Singapore to reduce the cost of overseas shipping. You can be assured that this product is of HIGH and COMPARABLE quality as the ones you can get outside in shops (some for as much as $20). We have a positive track record, and is now accredited as a Power Seller as accorded by eBay Singapore, which shows our dedication in this business.
Q2: Are you reliable? Will you cheat my money?
A2: Our bank account, phone number, and mailing addresses are published online. We are based in Singapore and the items are mailed out from Singapore through SingPost. You can check our customer feedbacks and purchase with confidence too. More importantly, as mentioned, we are now accredited as a Power Seller as accorded by eBay Singapore, which demostrates our trustworthiness in this business.Thank you for your support.
Q3: Why can't you do meet ups or do cash-on-delivery (COD)?
A3: Due to high volumes of mails, we are not able to do meet ups. However, if you have a large order (of more than S$20), you can contact us at 85336863 to arrange for meet ups. We thank you for your understanding.
Q4: What about lost mails?
A4: Whilst we provide free regular post, delivery is done by SingPost. As such, we will not be responsible for any lost mail, but will work with you to contact SingPost for further resolution. We strongly encourage you to add $2.50 for registered post if you are afraid of lost mails.
Q5: When will the item be sent out? When will I receive it?
A5: We have a dedicated mailing staff in charge of all mails. As such, items will be sent out generally 12-24 hours after we receive payment and will reach you in 1-3 working days. Working days are defined by SingPost as Monday to Friday, excluding public holidays and weekend. Delivery timings, however are solely dependent on SingPost. We do not hoard customers' orders for too long as it will cause a logisitics nightmare for us as well. We understand our customers' need to have protection for their phones as soon as possible and will hence send out all items on time.
Q6: Do you deliver out of Singapore?
A6: Yes we ship worldwide to any countries too but there will be additional postage charges. So far, we have customers from the ASEAN region (Brunei, Manila) and Australia/New Zealand. We accept payment in US$ or S$ for international orders.
Q7: How should I contact you after payment through DBS/UOB Bank transfer?
A7: Please use the eBay 'Contact Seller' messaging system or email us at ycboystore@gmail.com. Please remember to include your User ID.
Q8: Can I pay by PayPal?
A8: No, this is a promtional item and PayPal payments are not accepted due to the high transaction costs PayPal charges us. We apologise for any inconvenience caused.
Q9: I have more questions. I have smsed you at 85336863 / emailed at ycboystore@gmail.com. Can you reply?
A9: Thank you for your interest and queries. We will respond to all SMSes at 85336863 and emails at ycboystore@gmail.com within 12 hours.
Brought to you by TCX TRADING & SERVICES (ACRA Business Reg. No. 53195371L)
Postage and handling | To | Service | Estimated delivery* |
|---|---|---|---|
Free postage | Singapore | Domestic standard mail |
Domestic handling time |
|---|
Will usually post within 1 business day of receiving cleared payment- opens in a new window or tab. |
Item must be returned within | Refund will be given as |
7 days after the buyer receives it | Money Back |
| The buyer is responsible for return postage costs. |
| Payment method | Buyer protection on eBay |
|---|---|
Bank Deposit | Not available |
Not available |