Items may be returned only if they are in their original condition as when shipped. Cellophane sealed model kits must be still be sealed in the original outer cellophane. Open kits must be in the same condition when shipped. If you are returning a decal, it must be unused and returned in its new, original, and resalable condition. Diecast cars must be returned packed in the original shipping carton, sleeve and certificates, etc. in the same condition as shipped. If an item was shipped to you with insurance then insurance must be purchased when return shipping. Please feel free to contact me if you have any questions.