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Exceeding Customer Expectations: What Enterprise, America's #1 car rental compan - Picture 1 of 1
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Exceeding Customer Expectations: What Enterprise, America's #1 car rental compan

Condition:
Good
Price:
US $3.84
ApproximatelyS$ 5.20
Postage:
Free Economy Shipping. See detailsfor shipping
Located in: 02067, United States
Delivery:
Estimated between Fri, 17 May and Wed, 22 May to 43230
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Returns:
30 days return. Buyer pays for return shipping. See details- for more information about returns
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)

Seller information

Registered as a Business Seller
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eBay item number:361873408873
Last updated on Mar 29, 2017 22:27:08 SGTView all revisionsView all revisions

Item specifics

Condition
Good
MPN
9780385518321
ISBN
9780385518321
Book Title
Exceeding Customer Expectations : What Enterprise, America's #1 Car Rental Company, Can Teach You about Creating Lifetime Customers
Item Length
8.5in
Publisher
Knopf Doubleday Publishing Group
Publication Year
2007
Format
Hardcover
Language
English
Item Height
1in
Author
Kirk Kazanjian
Genre
Business & Economics
Topic
Customer Relations, General
Item Width
5.7in
Item Weight
14 Oz
Number of Pages
256 Pages

Item description

See full item description